Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3538 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,538 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No Frills Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a no frills refrigerator. This is the one for you. Plenty of room in the fridge/freezer. Lighting in the fridge is great. Love that the shelves are full and not half shelves as in my last one. For the price we paid for it. I am quite satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Extremely Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great value.very happy with style and size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Wow. The front is hard to keep clean.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice. Stainless steel is a pain to keep clean. Fingerprints everywhere. I really like the freezer. Its a nice size. My only complaint are the two bottom drawers are awfully small. I guess thats where the extra room for the freezer on top come from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Whirlpool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool is working fine. Icemaker is fine and temperatures in the fridge and freezer are exactly where they should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased about the temperature of both freezer and fridge! On the medium setting my thermometers average 1.5 degrees F in freezer and 38 degrees F in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerater for the value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Refrigerator. Plenty of room and functional shelves and bins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Frdge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, second fridge for the family. My last fridge died after 10 years. This replacement is both simple, solid, and affordable. Nothing fancy - but good product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mr AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the top freezer but Im a tall guy and I have to really bend down just to reach whatever is on the top shelf of the refrigerator. For the price its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bought for my garage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage fridge. I need to write at least 50 characters so best buy stops emailing me to review this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond my expectations. I couldn't believe they made this happen. Wasn't a fan of best buy before. So I went to give them another try and was totally surprised what happened. So happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Scratch and dent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our fridge in the garage was free to us and after 3 years it was dying. We got a great deal on this and it is very efficient compared to the one we had from 1994. It has plenty of room in the top freezer and the refrigerator portion has clear shelving with a very bright light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, has a lot of room. It keeps things cold.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Respectable lower priced unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator door shelves are not very flexible, the rest of the storage is good. The compressor is not as quiet as expected. Overall the refrigerator is good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    whirlpool refrigerator freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool is efficient effective roomy and no food "gets lost in the weeds" it is quiet puts up with a lot and I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice. It has a great look inside with all clear easy to access drawers. Nice space for both fridge and ice box as well. Add that it was on sale for $159 off reg. price and I felt like I was stealing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase . Just the deal I was looking for because after spending a lot for the Christmas holidays..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a simple fridge to replace an old basic one. This one is flimsy compared to my old one and there are some design things that I am not pleased with (like no freezer light) but overall pleased. Best Buy was helpful - just don't try to deal with their automated number!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A let down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of the brand and previous experience I have had with Whirlpool. First issue I had was the doors needed to be reversed. No big deal except the doors never really fit correctly. Had to use spacers on the freezer door to offset the top door rubbing on the bottom. Second issue was the door started rusting three weeks after I got it and it’s a stainless steel door. Called Whirlpool and got the runaround and passed off 2-3 times before I finally got to a service rep for help. Functionally it works fine the looks and durability of the outside is disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my mom at a great price. It was an open box purchase. We saw it on display at the Yonkers,Ny location, another customer couldn't fit it through their door so it was returned. The fridge is super spacious and has many levels of cooling even has cooling levels for the veggie drawers. Great buy

    I would recommend this to a friend