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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,556 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month now. Working good so far. Nice fridge plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Refrigerator for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has everything that is required at it’s price point and seems to be of good quality. It also is quiet compared to its competing models. Overall, I am happy with the purchase where it receives my recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect and everything is great. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good refrigerator - I would recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews online, I decided this was a good fit for me. I had to have a refrigerator small enough to fit in the door, which this one was. I also was looking for one that had the traditional freezer at the top. This does not have all the toots and whistles, like an ice dispenser, but if you are looking for a plain good quality refrigerator, this will work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like how short it is. Can't slide milk jug around on top shelf because it hits inside light. Like clear shelves and wider shelves is nice. Works well, was noisy for about a week. Would not have chosen if I wasn't in time crunch. But it does work well, just short and wide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced older rifig. its awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was perfect, mertz and tom where very professional and did a great job of setting it up. if and when I buy again I want these two to do the delivery and to set it up. no problems what so ever, hats off to best buy and their services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. No issues or complaints. Good deal

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great functionality and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent appliance at a great price. It's very spacious and well designed. Temperature doesn't fluctuate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be running well, It took a little time to get up to temperature but has worked well since then. Ours had 2 dents in it when delivered, one inside and one outside, it still worked so we decided to keep it, and have it discounted. I like that the door holds larger items like gallons of milk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Door handles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a month ago, fridge works great but I just have 1 complaint. I hope they can modify the door handles. My finger got caught in between the 2 handles when I unconsciously hold the upper part of the lower door while closing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator/ Gas Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the Covington store to make my purchase and the sale associate Keyshawn was so helpful, he explained everything to me he made sure I was satisfied with my purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    quiet and affordable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and spacious with affordable price. My wife is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good customer service! I was helped immediately and bought my Refrigerator! I got all my answers answered.! Im very greatful to have bought my Refrigerator from Best Buy they are Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    VERY GOOD LOW PRICE FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER HAPPY WITH THE WAY IT LOOKS AND WORKS. GLAD I WENT TO BEST BUY FIRST. VERY LARGE SELECTION AND BEST PRICES.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    My New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new refrigerator. It really cranks out the ice. I have never had a really good icemaker. So far this one is excellent. The only negative is that you have to be careful that the door is closed. If you just give it a push, it is likely not to close completely.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator works perfect for me. I love the bright LED lighting, the compartments are spacious, runs very quiet. Freezer is also very spacious too. Being a Whirlpool product, it is very reliable and a trusted refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. It’s plenty big, nice and it runs fairly quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and useful refrigerator.perfect as a second refrigerator either in the basement or garage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Whirlpool refrigerator! Consistent temperature in refrigerator and freezer and quiet!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Nice fridge for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is nice, with plenty of space except that it doesn't have a light in the freezer. I can't say too much about it, it was delivered two days ago and so far is working ok. It doesn't come with an icemaker, but you have the option of buying one. I didn't buy it because I read some reviews that it doesn't work well, and I'm happy I didn't because now I have more space in the freezer.

    I would recommend this to a friend