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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,556 reviews
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps temperatures consistent. Large freezer and sturdy shelves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old garage fridge was old not cooling great, then one day just kept tripping our GFCI. It was TIME for a new fridge. This Whirlpool was the perfect balance of cost and performance. The door are switchable to accommodate the swing you need (open from the left or the right). There is no ice maker which is okay for us. It keeps our sodas ice cold even in the heat of summer in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok. Customer service after purchase is terrible. Won't buy another whirlpool product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Convinience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of freezer storage space. Delivery was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space very quiet. Lot's of room for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool top freezer refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Whirlpool Refrigerator. I have loads of space in the freezer and refrigerator it self. I truly like the clear drawers, which makes it much easier to see what is inside. Also makes the refrigerator look classier. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great looking refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Looks great and holds plenty! Fits perfect with matching stove.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Garage fridge….bad seal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the fridge for a month and it is now not sealing and we will find it standing open in our garage. Love the design and interior but will be speaking with customer service to see what they can do to fix this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    does what it supposed to do

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. great fridge to put lots of food and it is icy cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great Service. We appreciate you taking such good care of us. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are big and can store lots of food . Love the sliding cheese department

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious Nice refrigerator for the price Good deal

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Features

    Rated 4 out of 5 stars

    nice size ,nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size refrigerator for the price no bells or whistles

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A goo buy and a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been operating for two months with no problems. It will keep the freezer compartment just about zero and the refrigerator just below 40 degrees. The shelves are glass and easy to clean. The temperature was factory set and need no adjustment. The Installation at the appointed time was quick and the old refrigerator was hauled away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from your Basic white kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles, but as far as a newer, modern look, definitely a step from your basic white kitchen appliance package. I wouldn't suggest this for a large family that stores a lot of food, but has a decent amount of room for normal weekly food storage. Price was far and looks good in my refreshed kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT refrigerator. It very spacious inside and a it's a wonderful deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review of Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has worked great so far. My only issue, items on the bottom drawer that are placed in the back, are freezing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a 20+ cubic foot refrigerator, stainless steel door, and under 67 inches. Your product met all these requirements. The price was competitive and, most important, it was available in 2 days. The salesman was knowledgeable and very helpful with details of the sale and the perks included. The experience was pleasant and didn't take a great deal of time.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Nice,cheap refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and spacious for size. Only negative is no light in freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge and Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG from Lowes and I had problems not cooling enough straight from the store. Its a long story but basically I returned it and went to Best Buy and purchased this fridge and it works great like you would expect and the salesperson was awesome!

    I would recommend this to a friend