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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,557 reviews
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Excellent garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temp. control is good. The size is great for an extra fridge in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No frills. Nice size. Very Quiet. Great second fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    the price is reasonable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as our previous refrigerator with lot of spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love this refrigerator. It does run a little loud. And I'm still waiting for the ice maker to come in. Fridge is very roomy inside. I can access everything easily. Where a side by side fridge was too big to allow door to open fully. I don't have that problem with this one. A really nice fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a top freezer fridge with NO icemaker because it is simpler, and has fewer things that break. Top freezers are a mature product (easy to fix, no exotic parts) and this is a classic. Have not had this one long but we have no complaints so far. Shelf layout is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great affordable refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. My only criticism is the freezer control is hard to get to and very hard to see or read. Love the indoor compartments and drawers. Has just as much room inside as the larger old French door refrigerator it replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a roomy and well laid out no frills refrigerator... best value at best buy on a refrigerator in my opinion..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to find a good deal and got a great one. I was looking a refrigerator and found an open box one just what I was looking for with miner damage it works great for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious fridge, with a great layout for all of our food items to be nicely organized

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Fridge for garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. I like having it because it makes life easier. But I think it may need a look at it because it is leaking from the freezer to the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator was still working but it was 36 years old! My hope that this new Whirlpool lasts as long as our first one. I like the features that it is a basic refr/freezer with no ice maker. (Less worry of it breaking or leaking water on your floor) It has lots of space. Very roomy vegetable crispers and meat keepers. A great seal to keep the cold in, and it is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    What's That That Looks So Good In My Kitchen . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator/Freezer with plenty of room to accommodate all the foods I like. I almost forgot what a nice size appliance is. I downsized from a Cadillac to a let's say a 'wheel barrel', when I changed cars but not on this. I have a Cadillac refrigerator/freezer. Thanks Best Buy for your expertise in delivery and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on an excellent brand of refrigerator. Works awesome! We love our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great family size refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 30 year old refrigerator died it was time to get a new one. I only wanted the basics with no ice maker or any other features. This one is perfect. It is very spacious and I love the all glass shelves. It makes finding items on the lower shelves very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid but unspectacular Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator after my 2300.00 LG broke down. Spent 35 hours on the phone with them, but was unable to get any assistance. This refrigerator is much cheaper and has less frills but so far it’s been solid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge for a Faculty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our faculty lounge. It has glass shelves for durability and cleaning. It fits perfectly in the room and the delivery service knew just how to move it through the door. The freezer is more than roomy for pies, ice, and other bulky things that go in a faculty fridge. This is something I would buy for my own house. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap refrigerator. Shelving in door is small and flimsy. It whistles every once in a while when cycling. No light in freezer. But keeps everything full as long as it's not too full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Making sure you get what you paid for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the fridge did not change the door to the right side open as I had paid for. Luckily my mother had to chase them to the truck and asked them to change it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Big refrigerator with glass shelves.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around the great selection in stock at the Best Buy store, I was able to find exactly the size and color appliance I needed. It was important to me to buy an American made product. The Best Buy staff was helpful and knowledgeable. I appreciate their understanding and patience. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge..horrible installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge....works great, I love that you can move the door shelves for your personal needs. However, I was VERY disappointed in the installation process. First, they gave me a 5 minute notice that they were coming. Even though I paid for an ice maker and COMPLETE installation, they refused to install it and I had to hire a plumber to hook up the water line to the ice machine. Then about a week later, the ice machine stopped working on it is own. It took another week for Whirlpool to come out to tell me nothing is wrong with it. ???? Great fridge, but, everything else is very disappointing. I'd recommend this fridge, but, not the service I paid for. In addition, I was NEVER showed any specific features about the fridge. I was told they were suppose to show me specifics, the bells and whistles it had. That never happened. :(

    I would recommend this to a friend