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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,557 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly is a great fridge. Would honestly recommend to get a fridge that is affordable and actually fit a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good 2nd Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second fridge; working as expected. Have always trusted the Whirlpool brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Whirlpool Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy. Had to adjust tge temperature from the recommended setting. Overall, I am happy

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Respectable lower priced unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator, delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mr AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the top freezer but Im a tall guy and I have to really bend down just to reach whatever is on the top shelf of the refrigerator. For the price its worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    DISAPPOINTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Although the style is very much like my old Kenmore refrigerator, which was the reason I choose it, the quality is inferior. I did notice that there was no ice maker which I figured I could live without, but did'nt notice that there was NO light in freezer and do to the light weight of the doors, they often are not fully closed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality, easy delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was easy to set up and start using and the delivery went smoothly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scratch and dent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our fridge in the garage was free to us and after 3 years it was dying. We got a great deal on this and it is very efficient compared to the one we had from 1994. It has plenty of room in the top freezer and the refrigerator portion has clear shelving with a very bright light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my garage fridge that was a 1974 Kenmore. The footprint is slightly smaller than our old unit; but it has been far superior in about every way.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Keep Full Fridge Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gasket seal is damaged. It does not stay cold. I have had this since last year in June waiting on it to be replaced. I can't keep my food cold when I cook a big meal and try to store it. I have to constantly try to keep things out of the refrigerator and put them in the freezer to keep the fridge cold. It will stay cold if you have some milk, eggs, butter and cheese in it, and maybe a few cokes, and carrots in the drawer, and some condiments in the door, but that is about all you can keep in it without it warming up past 40 degrees. If you keep it open longer than 1 second it warms up to 45-60. It's frustrating. When we go to the grocery and come home to put stuff in it, we have to pray it will cool off within 2 hours. I have to put the meat in the freezer so the fridge can cool off, and then not forget to take it back out to put it in the fridge so we can cook it the next day. Also on month 14 the digital temperature control and light went out. When they came to deliver the last refrigerator, which by the way was broken, I asked if they could fix it. But he couldn't. They keep sending me a broken or scratched refrigerators. I don't want to accept it. I just want a good refrigerator that stays cool and not a scratched up or broken one, or with loose gaskets. I am going to try the GE. Hopefully they will bring it to me and it won't have scratches on it, or be banged up or broken. This will be the 5th one. I'm embarassed. And I pray it keeps our food cold.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, GrandmaA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men scratched the side of the fridge before they even brought it in ..I was put on the spot to accept it or not ..I had prepared and needed the fridge .I asked the driver to call so i could renegotiate the price and 100 dollars was removed ,thats great but i was still a bit disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves do no divide in the middle. difficult to position shelves for maximum use with larger items such as pitchers and have easier placement/stocking of other smaller items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Senior citizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the price. I like it very much and for sure I’ll get one in the near future. Thanks for good service and nice team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product at a good price. Its what I expect from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge and keep all cold like supposed to.Also convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the refrigerator for a couple weeks. Seems to be good so far. Delivery and setup was exceptional. Highly recommend Best Buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a simple fridge to replace an old basic one. This one is flimsy compared to my old one and there are some design things that I am not pleased with (like no freezer light) but overall pleased. Best Buy was helpful - just don't try to deal with their automated number!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice. It has a great look inside with all clear easy to access drawers. Nice space for both fridge and ice box as well. Add that it was on sale for $159 off reg. price and I felt like I was stealing it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works absolutely great. I was able to put it in my basement as a secondary fridge for for meat.

    I would recommend this to a friend