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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,557 reviews
  • Rated 3 out of 5 stars

    A let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of the brand and previous experience I have had with Whirlpool. First issue I had was the doors needed to be reversed. No big deal except the doors never really fit correctly. Had to use spacers on the freezer door to offset the top door rubbing on the bottom. Second issue was the door started rusting three weeks after I got it and it’s a stainless steel door. Called Whirlpool and got the runaround and passed off 2-3 times before I finally got to a service rep for help. Functionally it works fine the looks and durability of the outside is disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    replacement for same model 13 yrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a basic model refrigerator and with luck will last at least 13 years as did my old one. it isn't fancy but serviceable and fine... i had several issues with delivery but i am hoping all will go well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my mom at a great price. It was an open box purchase. We saw it on display at the Yonkers,Ny location, another customer couldn't fit it through their door so it was returned. The fridge is super spacious and has many levels of cooling even has cooling levels for the veggie drawers. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Excellent delivery and set up team for fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Fits well into a condo kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and fits well into smaller spaces. Great for condos

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased about the temperature of both freezer and fridge! On the medium setting my thermometers average 1.5 degrees F in freezer and 38 degrees F in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for the price the delivery guys were great in and out in 15 mins taking the old one with them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only took a couple hours to get cool. However the lowest setting on fridge isnt quite as cold as I think it should be. I use it for a beer fridge in garage and it will only get down to 38 degree. Wish it would get colder than that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    We love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge and haven’t had any issues with the fridge itself. We bought the EZ Connect ice maker and installed it to find that we have a faulty ice maker and now have to exchange it out for one that actually works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Frdge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, second fridge for the family. My last fridge died after 10 years. This replacement is both simple, solid, and affordable. Nothing fancy - but good product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how the shelves are in this refrigerator. It seems to hold alot more than my old refrigerator. I also like that the vegetable drawer is wide enough for celery, without having to be creative. The glass shelves make it easy to see everything, so I don't lose or forget what is in the fridge. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bernarda perez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Think it cool and Works good and i would recomend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a back up refrigerator which is sitting in our garage. Needless to say, summer temperatures in West Palm Beach are in the 90s, and our garage almost certainly tops 100. Even with that, this refrigerator did a wonderful job of keeping foods frozen and well preserved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer doesn’t not keep ice cream frozen, other items are fine, but ice cream is soft

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely happy with the new refrigerator/freezer I bought from Best Buy. In addition, the service I have received from start to finish has been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator door shelves are not very flexible, the rest of the storage is good. The compressor is not as quiet as expected. Overall the refrigerator is good

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great refrigerator; plenty of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. I didn't want a lot of extras, and this meets my needs perfectly! It has plenty of space in both the refrigerator and freezer sections. The only extra thing that would have been nice is a light in the freezer, but that is not a necessity. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my fridge is the perfect size thank you & the Delivery guys were so helpful & nice thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal fridge given the volume of the size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White gets dirty quick but no choice... had to match the other appliance in kitchen. The texture finish make it hard to clean. You have to get microfiber towel and really wipe it down. For the price it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice, reliable fridge for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge arrived in great condition and works great. I forgot to measure my doorway to make sure it would fit through, but thankfully the boys that delivered it knew what they were doing and (just barely) got it inside! Had it four months and don't have any complaints at all. :)

    I would recommend this to a friend