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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,557 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Best Buy had our choice of refrigerators. Staff helpful in answering questions and the ordering process. Delivery professional. Not a five star as always room for improvement but willing to give 4.5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    It's a good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator. Here are the negatives: louder than expected, no light in the freezer, no shelving in the freezer, and cost $50 more for the 'black' model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working well in the past few days. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool is working fine. Icemaker is fine and temperatures in the fridge and freezer are exactly where they should be.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and i like the compact size of itthe one door allowed larger cases of beverage and pans of fiid even pizza

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Noisy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its keeping my food cold. However it is not very quiet. Every time I open the fridge door it sets off a recycle kind of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bought for my garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage fridge. I need to write at least 50 characters so best buy stops emailing me to review this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Johhn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of this brand I have purchased and completly sastisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    compartment heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's wonderful you can change you compartments however you want to, up down, to different height levels on the door & even inside so it's awesome that way. I wish I would have gotten an ice maker tho I can add it & it's QUIET & when you clean the outside with no kids it stays clean for awhile for stainless not like other brands...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    white whirlpool 20.5 cu ft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return and replaced 2 days later because of factory defect so far the replacement is doing /functioning ok this review i waited to post 1 month after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a nightmare of an experience with refrigerators, so I decided to to with a "no frills", top freezer, bottom refrigerator Whirlpool model (just like my mom used to have when I was growing up). I'm beyond pleased. This model runs well, is energy efficient, and easy to move (because it's on wheels). I love my new refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect size for space and use; works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for space and use - works well; great value purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Never thought I would like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a bottom freeze but had to wait a month for it. I chose this Whirlpool Refrigerator because it was about as large as the one I wanted. This refrigerator has more usable space than my old larger refrigerator that was 22.0 cubic feet. I really like it and the best part it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Space galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator online about a month ago. I've never purchased anything this big online before but, I am not sorry. I compared it to many others online and it was even better in person. There are roomy glass shelves and I love that the in door shelves are movable.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Capacity for Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for one month but I am very happy with it. While it has no light in the freezer, it has great storage place. The refrigerator has see- through drawers and the bins on the door have a lot of storage space. Handles are easy to clean. It wasn't easy to find a refrigerator with these dimensions. Led lighting makes it very bright inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for quick replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement refrigerator which i needed immediately. The only problem is you have to make sure the door closes when you swing it closed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    whirlpool refrigerator freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool is efficient effective roomy and no food "gets lost in the weeds" it is quiet puts up with a lot and I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great no frills fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great no frills fridge. I bought it for my garage (it is not garage rated). The fridge and freezer sections are well lit and organized. Love that the door hold large items like a gallon of milk or a tall wine bottle.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 5 out of 5 stars

    Great product and great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my purchase. It does not have bells and whistles but that was exactly what i was looking for. Best price in town, and with Saturday deliveries it was a no brainer to purchase from Best Buy. Sales person was helpful and very informative . Delivery people were on time and extremely pleasant and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger than it Looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space available in my kitchen for a refrigerator is smaller than in other homes and this great Whirlpool refrigerator not only fits perfectly, but inside it’s much more spacious than my previous unit. I love it.

    I would recommend this to a friend