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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,540 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews and had my doubts but had the hinges reversed before they put it in and thus far has been great. Also read that they had problems with it not getting that cold but if you hold the temp button and get all the lights lit it gets almost to freezing I drink mostly tea and gets it almost ice cold. I live in the valley in California so it gets well into the 100s and keeps things cold so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge was perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, larger size standar refrigerator. Perfect for in our garage and was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    nice and big for a single person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this, the only problem is the motor is really loud. It is nice inside, has alot of bins and nice places inside the door for storage. The freezer it quite big also. Really nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service from whirlpool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem first thing as refrigerator would not cool below 40 degrees.called whirlpool and they had a tech at my house at 8a.m. the next morning.he adjusted chimney on back wall that lets cold air come from freezer.that was 3 weeks ago and it has been on 37degrees since then.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Covina, CA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wide and drawers easy to use and more storage, l recommended to buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20.5 Cu FT Top freezer-refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it seems like a good refrigerator. I did have to lower the setting because some foods in my lower section were getting frozen. Also, it did not get level adjusted by the tech people and now I need to figure a way to raise the front so that the door doesn’t swing open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator for the price / just had to wait a week before it was delivered / but it was delivered in the time frame specified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little bulky but great space inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i suppose the two come with each other. We needed more space for our Meats and frozen items and our old freezer just wasn't large enough. We had to take the doors of the hinges to get this thing inside the house but it was well worth it. The storage space is crazy, we have a quarter cow along with 30 other items and still have plenty of space left. The soft-freeze section is a little small but still a great space for ice cream and items that one wouldn't want to take to a full freeze. If you need a lot of freezer space for a great price, I'd recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    very satisfied with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had size constraints and found the largest appliance that would fit in the space available. No problems so far. Contents are easily visible due to the glass shelves and plastic bins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator to buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is one of the best I have bought. Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price I paid, this refrigerator is pretty awesome. I like the fact that the freezer portion is bigger than most of refrigerators of this type.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for something functional not fancy, this is the perfect item, functionality instead of luxury.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. We are very pleased with the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. We live in an apartment & it had to fit just right. With Richard's assistance at the Montclair Best Buy, we were able to get a great value & perfect fit. We were very happy with the delivery & constant updates. Louis and Jorge were most efficient in the removal of our old refrigerator & installation of the new one. We will do more budiness with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of room, the shelves are a nice size and u can adjust them for bigger item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This refrigerator is amazing. Perfect for my airbnb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. No frills fridge. Exactly what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool refrigerator work great. It is a replacement for a 15 year old unit that was very similar. We like the Whirlpool appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LOOOOVE It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has soooo much room for its size! I absolutely love all the things i can keep in it. Sleek exterior and very neat and clean inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge for our garage, so it's not our main fridge. Has good space, nice space in doors also to hold drinks, etc. 1 shelf in freezer, no ice maker. Overall very happy with purchase

    I would recommend this to a friend