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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,557 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died so we needed a new one. Checked online and found this one. Working great. We were limited on choice because of height restrictions due to cabinets but we are happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! I keep buying Whirlpool because I think it’s the best. I don’t need a huge fridge that does everything except iron my clothes, so this is the perfect size and function for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Serves its purpose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Purchased as an overflow, Works as expected, no issues to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Basement Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wnted delivered exactly when I needed it. THank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this buy was based on the fact that my wife wanted a big and awesome frig that has a brand name of whirlpool. The cooling is so good that I will recommend this bargain to day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Basic Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator as a second refrigerator for our garage. It works well in that role. We bought it on sale, so we feel like we got a good basic refrigerator at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to hold us over while waiting for our new built in refrigerator, which is on back order for 2 months, to be delivered. This Whirlpool will eventually replace our 29 year old whirlpool in garage. Plenty of room and cold!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good service and great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized refrigerator. In Idaho, where customer service is stall happening. Great installation. Very professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator & fits well in the space I have. Easy to see what is available as refrigerator is deep. Plenty of space for food & the door shelves are excellent. The price was excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Very nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice. Wish it had an ice cube tray and holder and wish it had the place to put eggs in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge,plenty of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge great price great service.fridge has plenty of room.love the humidity vents in the crisper boxes.also the door has large shelves for larger items.would not hesitate to buy another just like it,from these guys at best buy.just awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Product and install were excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our office breakroom! The install techs were incredible! Very friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool Top-Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel, but the plastic drawers seem a bit delicate. Cooling system is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and affordable! Unfortunately, it's a bit noisy. It's okay once you get used to it, but still, every now and then, it can get quite loud. Other than that, so far, so good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond my expectations. I couldn't believe they made this happen. Wasn't a fan of best buy before. So I went to give them another try and was totally surprised what happened. So happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Fridge for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fridge for a small family, it is very spacious and works great. It is also a fair price fridge without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some trouble with the delivery due to novices. They upgraded me to stainless for a small fee due to damage initially, but the fridge is gorgeous and definately does the job! Perfect for 1 or 2. I love the moving drawers/shelves. Very roomy and nice freezer room. The stainless is perfect with a retro look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price for a brand name refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool 20.5 Cu Ft Top-Freezer Refrigerator is fantastic, way beyond my expectations. Extremely satisfied with this product. The delivery was better than expected. Thank you again Best Buy for your quality product and excellent customer service. I am never disappointed when making a purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Fits perfectly in space and lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    keeps food cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps food cold, freezer is large. a piece looked like it was missing from the interior, but I'm not sure. Had to take hinges off house door to get it into house.

    I would recommend this to a friend