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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,540 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for the price. Like the ability for taller bottles on door and sliding meat tray. Does a great job cooling and easy view of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about a month since I purchased this and I enjoy it very much It does what a refrigerator is suppose to do, keep the food cold. Read a lot of reviews on many refrigerator from top, side by side, bottom, and french and chose this model. Didn't need all the bells and whistles that just added to the price and later to the repairs. Love the fact shelves in the refrigerator are adjustable and glass, just wish the one in the freezer section wasn't a rack (can't stand racks). If anything changes I will update review.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality refrigerator, very spacious! We use as a second refrigerator in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I like this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a good amount of storage space. It is easy to clean. I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator for my stepdaughter. She said the refrigerator isn't fancy but keeps food nice and cold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love every moment it really helps are use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just looking for a basic top freezer refrigerator. It feels the need and is very roomy. Very happy with his purchase and delivery was excellent and on time and very informative.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    no light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only down fall we have is no light in the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this purchase. The refrigerator is a great size that fits in my opening just right. The refrigerator and freezer compartments are much larger than what I had. I had an old GE refrigerator that was over 20 years old that this replaces. I chose not to get the ice dispenser. This has a lot more room in the refrigerator area as it's pretty wide. It holds much more than my last refrigerator and that's what I was looking for. I got it in black and it looks good though it does show fingerprints. I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. We use it downstairs for the overflow. It is perfect for what we use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge surprisingly big with excellent shelving systems

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect unit for garage refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect as a garage unit. It is large enough to store the overflow from the kitchen and small enough not to take up too much garage space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as a secondary refrigerator in the garage, good for extra space when you don't need a refrigerator with a water filter / ice maker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst refrigerator do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I have ever owned I bought a Whirlpool because we owned 1 prior to this one and it lasted like 30 something years this one here is so loud you can't even hear yourself think thank God for the great customer service at Best Buy because they kept returning it and returning it and returning it until we got one we can actually live with it's still loud but at least it's not piercing do not buy this product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KennethB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good low end refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time and done with consideration to the inside of my home. This refrig was purchased as a replacement frig in a second home. All ther appliances are white so we just shopped for refrig's in that color. This is a no frills unit that does the job. No ice maker etc....we did not want one as this is the part of a refrig that breaks down first and causes problems when we are gone for 8 months. Unit does take its time to cool but once it does (6hrs or so) its worked great thus far (3 months)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so- so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still getting used to a different layout of the shelves. It has less door space than our last one. But the large freezer is great. Also it is noisy, we hear it running all the time. This is my first stainless steel appliance, it will be my last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Basement Beer Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic refrigerator that we will use for overflow during the holidays and for keeping beer cool! Meets our needs at the right price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect refrigerator if you don't have enough space for a double door or simply don't want or need a huge refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought a couple months ago to replace a second refrigerator in the garage. Lots of room for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item for the price. Free delivery and installation. Cheap takeway fee. I believe that this item was made in the USA as well.

    I would recommend this to a friend