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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,557 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We like the simplicity of it. I switched the door to open from the right side it was easy to do. Makes the kitchen a more efficient space.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    It serves well as an extra frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra frig in the garage and this suits our purpose. Would not want it as my primary as there is no light in the freezer and no separate control for the freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool refrigerator work great. It is a replacement for a 15 year old unit that was very similar. We like the Whirlpool appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from delivery team… carefully installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to do a quick replacement of refrigerator; did a review of the product online and then purchased from Best Buy. They had the best pricing and had the item in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This is a very nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is easy to clean. I has ample space between the shelves and the pockets in the door are wider. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Inconsistent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Very good capacity. Temperature not consistent in either freezer or refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge was perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, larger size standar refrigerator. Perfect for in our garage and was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chapter 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for, we couldn't be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20.5 Cu FT Top freezer-refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it seems like a good refrigerator. I did have to lower the setting because some foods in my lower section were getting frozen. Also, it did not get level adjusted by the tech people and now I need to figure a way to raise the front so that the door doesn’t swing open.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Shorter than most 20+ white refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly as pictured and expected. Simple, but spacious for size. We had limited height restriction and this model worked for us!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good basement kitchen Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for a basement kitchen. It is quiet and has good lighting in fridge area. It is lower end price wise but seems to be a perfect fit for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra refrigerator and we were putting it in our garage. Since we live in the northeast it had to be able to handle the cold of the winter and the heat of the summer. This refrigerator had the best reviews for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, purchased after my old one broke down.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, works good. As expected. Takes 24 hours of running to actually get to desired settings. But I've heard that is normal for newer refrigerators. Had a few popping sounds on initial 24 hours, but none since. I also heard that is normal, as someone I know purchased a different brand and it did the same. Probably expansion of new parts on 1st time start up. Runs very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very sorry that I had to replace my 25+ year old refrigerator. I researched several brands and decided to purchase this one. I have been very pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and so far so good. Simple fridge without an ice maker or water dispenser. It is noisier than prior Kenmore fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good fridge a bit loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are able to be moved easily and in many different ways. It's a pacious with good lighting inside. The motor is a bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery and hookup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and Jose delivered our new refrigerator yesterday and they were one hour earlier than we expected. They were very courteous and professional. The hookup and initial setup went perfect. They were in and out in about 15 minutes. We are happy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size for second refrigerator in garage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old refrigerator gone. this was a perfect fit for the area outside in our garage. Nice size freezer space and convenient storage racks inside.

    I would recommend this to a friend