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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,557 reviews
  • Rated 5 out of 5 stars

    Great value. Loads of space.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. Inside is designed nicely for storing. Door storage is plentiful and sturdy. Very pleased. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size fit right into my old space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price friendly service. Perfect size for my family with lots of food storage. Free delivery was great and discarded my old fridge for a reasonable charged. Everyone from the sales persons to the delivery persons we're very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a reliable and reasonably priced second refrigerator for our garage and this seemed to fit the bill. Our main requirement is long-term reliability so it's hard to comment on that yet, but it seems solid and no-frills. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Covina, CA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wide and drawers easy to use and more storage, l recommended to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Nice size fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the appearance of my new fridge and size. But I think it is way too noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Rep Michael Callan ( no relation) helped us pick out this refrig. We are very pleased as it was a really good deal, and delivery was very prompt and they hauled the old refrigerator away. All at no additional cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge 20 cu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, only owned a few weeks, so far so good. It fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Second refrigirator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS a second refrigirator it is very good. The compartments could be better. There is no special area for cold cuts. The freezer is spacious, but there could be more compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having a refrigerator that keeps the same temperature throughout the refrigerator. It is also has so much room inside the refrigerator and freezer. I would definitely recommend this refrigerator to any of my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Fully functioning fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance fit the spot in our kitchen properly. It has good useful space and keeps to the set temp. The drawers for veges could be a tad deeper in length (not depth.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for my family. My mom loved the space the fridge supplies for storage.Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great open box deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the open box deals at Best Buy. I was looking for a refrigerator for my garage so it didn’t need to be perfect. I found a perfect one that has a small dent on the side, which was ok with me. It was a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Doesn't last long at all. Stay away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this less than 3 years ago and the freezer is already out. Gets cold but not enought to freeze. Stay away from the product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JohnS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator the space and the control temperature.Keeps the food fresh and crisp

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    look beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this frig for 2 beds rental and the tenants like them very much with the huge size for their family but still fit in the kitchen and they can store more foods . Thanks for Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator to buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is one of the best I have bought. Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. We are very pleased with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This refrigerator is amazing. Perfect for my airbnb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget refrigerator, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this gigantic refrigerator which turned out to more spacious and bigger than the old one I had that just broke down after less than 2 years. Best bang for the buck!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dad's fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to store had what we needed very happy to replace fridge that stopped working

    I would recommend this to a friend