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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,540 reviews
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Solid fridge.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. Only gripe is no freezer light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on open box return, works great I feel like my food lasts longer in there without going bad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly what we needed and at a decent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is just what we needed, it fit in the available space and it has all the capacity we needed. The installation crew was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Whirlpool Refrigerator bought at Best Buy. The 1st one lasted till just after the warranty expired. The second one was bought in 3/2015 and was still under geek squad protection and after 8 trips to try and fix it Best Buy decided to replace it. On another note the 2 bad refrigerators were 19.2 cubic feet. I upgraded to a 20.5 Cu Ft Whirlpool refrigerator. So Far so good. A bit noisy but everything is cold in the refrigerator and frozen in the freezer. Hopefully 3 times the charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the refrigerator, which has been in use for a month. Has kept milk & ice cream at the right temperatures, in spite of ~90 degree summer temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful Whirlpool has this product. I have an older home and this refrigerator matches it better than the newer models of refrigerators. It is just what I wanted. It is well lit, easy access and well built.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great for the price. It works like a champ. My mom's house required one this size and it fits and operates flawlessly. You need to seriously consider this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better then the first one I got. Theb other one was very loud and didn't seal. So I would spend the extra $150. and get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for small household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something that had plenty of room for 2 people and we opted to not have the ice maker to give us more freezer space.. we're very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. This is my 3rd purchase from Best Buy. I am telling you Best Buy and the team of people who work for Best Buy are the most amazing people ever! They're knowledgeable, nice, friendly and their customer service is "top of the line"! Thank you Best Buy for being the best in everything!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice for everyday or spare use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace our spare. I almost love it more than my bottom freezer 'fridge in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Made in the USA!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy for the money! Whirlpool is the last refrigerator made in the USA!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Inexpensive Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck and has plenty of space for food and drinks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lots of room, sufficiently cold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly satisfied with this refrigerator. It has plenty of compartments and overall very roomy, more than enough for a normal sized family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Has lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. There is so much room and I love that I can see through all the drawers. Being able to move the shelves on the door is so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    my fig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! its a lot bigger in side then i thought it would be

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this refrigerator. Perfect size. I just wish the ice maker would get installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second refrigerator. Keeps food cold. Lots of storage options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great as extra fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new, so far it's working great. Easy to use no hassle with complicated controls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JJJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. We like it very much. Wouldn't hesitate to buy it again.

    I would recommend this to a friend