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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,540 reviews
  • Rated 4 out of 5 stars

    Loved my fridge!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase actually happened, but by the time we got back to picking it up at the store, a salesperson said that someone else bought it and took it home. Best buy needs to create a policy or signage on the product so this would not happen again. Sadly, I was forced to buying a smaller fridge that was in stock to bring home or all my food would be spoiled! We could not wait for another order.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool 20.5 Top Freezer Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, the biggest one I could find to fit into the space of my old fridge, shelf placement is great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was way overdue for our current kitchen. We searched high and low and this was the only 21 cu foot fridge that would fit in the spot where our old one was.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience with the refrigerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delighted to find that certain makes of refrigerators were not back-ordered for two months. The in-store purchase was easy to do; shipping timeline worked our great and the delivery (and deliverers) did a good job. The store representative was unable to get the purchase for me through my Best Buy credit card, but it worked out okay to not finance it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent delivery and removal, very helpful and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described and I have no complaints. It works very well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent garage refrigerator that is simple and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good appliance / good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance at a good price point. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It’s a good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad with these refrigerators because it have a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt really need a big fridge and this works perfectly. Bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product. it is a gift from us to our friend. love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great standard fridge that has plenty of space for food items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and big. A light in the freezer would be nice, that's why I only rated it a 4. I was skeptical since the reviews noted that it was too loud but even tho it seemed a little loud at first, it was never TOO loud and it seemed quieter after running for a few days. The process to change the handles was ez for my husband and directions and parts were included. The putty color on the sides is much nicer than I originally thought. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for plrice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I prefer white. White is getting harder to find.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refridg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my needs for an accessory refridg- gives me adequate. space to place food, beverages that have not fit into our standard overflowed refridgerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appliance is great but delivery was not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! My only complaint is about the delivery. I was given a delivery window of 7am-1pm and it didn’t arrive until 1:30pm, not terrible but late. There were two delivery men, one seemed very knowledgeable and one seemed to be getting trained. It took almost 20 minutes for them to get 4 screws out of my screen door, they said they lost their tool. While the more experienced delivery man was organizing the truck the new one worked on getting the door handles on my refrigerator. He started to peel the plastic off and then stated they weren’t supposed to do that so he put the handles over the plastic. He then proceeded to ask me if I was married, how many kids I had and if my dogs were big which made me very uncomfortable. I let them know my husband could put the screen door back on and they left. After they left I realized he accidentally took the spring pin to my screen door and bent the plate that held the arm to the screen door. Ended up having to take the handles back off of the fridge to get the plastic off. 5 Star fridge but 2 star delivery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great “starter” fridge for that student or child who rents a place without a fridge. Simple but modern inside, efficient and cost effective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cools quickly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as second fridge for drinks etc, cools well with kids constantly in/out of it.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door was not sealed. It produced a lot of humidity. Called for service and they came sealed It and is working excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    White Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I want. I did not have to modify anything.

    I would recommend this to a friend