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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,540 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Using as outdoor refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as an outdoor refrigerator in an enclosed space. Large capacity, easily cleanable...great buy for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size that I need it. Right size for my rental business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and just what I needed. Simple and no frills

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with plenty of space. in the space we couldnt use a side by side so this was our best option and couldnt be happier ........

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    not necessary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prettly much OK , so far. But no light in freezer,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    My new frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Runs quietly. Freezes food fast!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Summer cabin fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Simple and efficient! Was a great upgrade to the cabin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an extra refrigerator for the garage. This one keeps things cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator/freezer combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Combi unit for the price. Garage ready, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, lots of room and the glass shelves make it easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I needed it for. Delivery was on time the old refrigerator was removed good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refirgerator purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with our service. Look forward to doing business with you again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right size and shelving for 2nd Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to store extra food and drinks when having house guest. Like the easy ability to adjust shelves.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    B+ overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the monochromatic stainless steel if you have or ever want to have children, a roommate, a spouse, house-guests, or a pet. Smudges appeared during the installation and try as I might, they just will not come off. The delivery and installation was terrible and either due to the shoddy construction and parts or inattention to details, my floor was left littered with broken plastic pieces and the fridge itself was scratched, chipped, with punctured rubber in places. Best Buy is thankfully replacing it but overall not a great experience. While waiting on the replacement, the temperature has been highly variable (up to 17 degrees difference upon opening it) and I ended up turning it down after over the contents froze. The layout and size are both fantastic and it is easy to adjust the shelves to fit your needs. Is it an improvement on the 30 year old fridge I just replaced? Yes. Would I buy it again? Likely yes, as the options for this space were very limited.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool purchase for Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator meets my expectations. Delivery was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect fit .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits my needs perfectly . a second refrigerator . no bells and whistles . perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally got my fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great today picking up the other one and bringing the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great deal for the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely satisfied with the simplicity and space this fridge provides. Freezer functionality was rapid saved groceries from spoiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator for the Price. Using it as an extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A nice, large,quiet basic fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice, basic refrigerator with a top freezer. It's quiet, bright inside the fridge part, and affordable.

    I would recommend this to a friend