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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,557 reviews
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well laid out compared to old one. Only complaint is the ice bin is very cheep and thin. Glad we kept the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this size and brand name. Runs beautifully and so quite.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Value on this Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spacious refrigerator was a great value and serves well as our second refrigerator. Good sized with no water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It has the vent in the front so less issues are expected and inside has ample room. The price is also a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied especially layout of shelves & bins. a little louder than my 17 yr old refrgerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great 2nd Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was purchased as a second unit which is in our garage. It's a perfect size, nice shelves & drawers, Very suitable for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Quick Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed quick reasonable replacement and it works great. Wish there had been a note about how hard to clean outside surface which smears. Otherwise happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Whirlpool appliance works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we started having problems with the refrigerator on our 3 door unit, it took 2 service calls before the repairman finally did enough checking to tell us that it could not be repaired because parts are no longer available. So, off we went to the Best Buy store and found a very good deal on replacement, and it was the brand the recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good size and have no problem for the short time we had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is good the day we received it the delivery guys were outstanding showed us somethings So far is its an excellent choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lo mejor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo mejor que e podido comprar ya no ando batallando con refrigeradores malos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our elderly father and for the most part it is a no-frills refrigerator. The reason for 3 stars is that the refrigerator came damaged (freezer door marked up) and we were shorted a door bin. Further, to get the refrigerator replaced, we were not able to get this until March 8. The frig was delivered on 12/27/21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery on time in and out great job no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is working great, but I expect that from whrlpl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last refrigerator was the same brand and almost the very same refrigerator. It was already 20 plus years old and we used it for another 15 years. I have no doubt this one will last that long too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice refrigerator for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good amount of capacity for the price range especially the freezer. The storage drawers could be a little bigger though. Overall happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top -Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with purchasing this Refrigerator. It is very nice and has plenty of space for my goodies !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally chosen a different fridge and ordered it online. The fridge I ordered was backordered for several months. This Whirlpool was available. I researched it extensively. The reviews said that it was loud and didn't keep the food cold. I decided to take a chance and purchased it. I have had it for two weeks now. It is not loud. It is a perfectly normal refrigerator. I am very pleased with my purchase! I did not want an electronic nightmare that would break in a million different ways and cost me a lot of money. This was perfect for my family's needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator! Easy to clean and very efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wcvolunteer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my purchase. The delivery was not what I expected. when it was first delivered the men could not disconnect the icemaker and so we had to pay a plumber to come and disconnect it. When the men came back to pick up the old fridge they said that if they had been the delivery men they would have been able to do the disconnect and not cost us any more money. It all worked out in the end it just cost us more money than we anticipated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for something functional not fancy, this is the perfect item, functionality instead of luxury.

    I would recommend this to a friend