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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,540 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer couple months ago. It was very good product. Nice and easy to bbn use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the size, not a bad value. I have only had it for a few days but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really best product by best buy. My whole family item buy from there. Very confidence on them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freeze. Delivery guys where great with install and removal of old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed something to fit the space, and it did, and works more quietly and efficiently than predecessor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Whirlpool refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Keeps the food and drinks nice and cold. Frozen items stay frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of food storage - perfect as a second fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery came even earlier than expected and set up the fridge exactly where I wanted it. The fridge looks great in my garage and has a lot of storage in the fridge and freezer section. The temps are consistent and it is quiet. Overall, it is a great value for a brand new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is only slightly larger than my old one but seems to have so much more space. I am extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy again with Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and great price. Easy installation from the delivery guys.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect size for my apt. Amazing how spacious and beautiful the inside is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is extremely nice and has so much space . My wife is very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an expensive refrigerator, but the shelves are large, and it fits a lot in it. Milk is at the back and cold. Everything else is cold and fits in the containers well. I thought that this refrigerator was smaller than my previous one, but I guess it isn't. Everything fits with room to spare, maybe it is just designed better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No frills but perfectly simplistic in function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new frig. It has no ice maker but it is not as noisy as I had read in other reviews. We also had no problem switching the direction the door opens to accommodate our kitchen. Overall, this Whirlpool top-freezer is the perfect replacement for our precious frig that just quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this no-frill fridge as our second refrigerator. Works as expected. No ice maker, no water in the door! Just keeps food cold/frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly as described. It fit perfectly in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rollers make refrigerator easy to move any way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large clear adjustable shelves and door shelves made to hold large liquid containers. Nicely lit interior. Door opening can be reversed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great deal for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a basic refrigerator. Fits perfectly, has more room than expected. A nice no frills fridge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High pitched, loud, no decent temp control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5.5 hours this thing was not down to 40 degrees so I put it up to the highest setting. It was still not down to 40 when I went to bed so I put ice in it. It ran for two days straight and finally started to shut off. The inside of the refrigerator was around 32 degrees. I put it down again and the temp rose to 45 degrees at which point I put it back up. In addition to this, the nastiest high pitched sound was coming out of it when it was running. I could hear it upstairs it was so bad. It was a bit like torture to have to listen to it from the kitchen when cooking. Day 2 I requested this to be returned and ordered an LG.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, EllenS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the frig for a month so far. Love the space inside, and it is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to look st

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace 26 yeR old refrigerator. Looks nice but the other day. Door did not close meet defrosted

    I would recommend this to a friend