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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,540 reviews
  • Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only have to use a low setting to keep everything at the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator no problems so far, very spacious and the service was very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks what I thought to be standard features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a littler better than average refrigerator. I was surprised to find what I thought were standard features not included, such as no light bulb in freezer and that the shelf in freezer is not adjustable. Other than that, for the price, it was worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy, stores alot of food, love it, would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. took a little after plugging in the wall

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had alot of friges and this is my favorite it holds everything i need and more very big in space

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator couldn't be delivered on time. I was away on vacation & couldn't respond immediately. When I did, I was totally confused by multiple messages, texts & phone call. The first customer service person I spoke with was very difficult to understand due to her heavy accent & loud background noise. I just finished another call to customer service. This time I received very good assistance.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator. Lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room, plenty of great looking glass shelves. Lots of room in the door for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Refrigerator Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, quiet in operation, excellent in electrical consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple refrigerator for a nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed a new fridge for the garage, and this was perfect. No ice maker, low power. It was slightly damaged on delivery so BestBuy offered to bring us another one or give us a gift card. Perfect. We have owned it for 3 weeks and still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and designed to give ultimate storage space ,freezer os frostfree so that will prolong life of food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and also a good price. I have had many whirlpool products And they have been very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/ Gas Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the Covington store to make my purchase and the sale associate Keyshawn was so helpful, he explained everything to me he made sure I was satisfied with my purchase!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you want to reverse the doors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite awful. We requested for the doors to be reversed. After doors were reversed, there were areas where the seal of the doors didn't seal fully against the fridge/freezer and the cold air was leaking out. Thus this led to condensation and water and the potential of mold. We had the fridge replaced and the second fridge did the same thing due to us wanting the doors reversed. Unfortunately we had to come to the acceptance and conclusion that reversing the doors is not a good idea even though the manufacturer says it can be done. Due to manufacturer factory construction the seal is the way it is, and sets after it's been installed at factory. It's unfortunate that a new seal couldn't be included for fridges that need door reversing. Ultimately we returned the fridge due to it leaking cold air because the seal wasn't tight enough around the doors. The worst thing is that bestbuy couldn't find the receipt that we paid for new water lines (we paid separately when the delivery people came), and thus couldn't refund us. Luckily we paid for it with our credit card and gave bestbuy the water lines back when we returned the fridge and asked our credit card to reverse the charges on the water line.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok. Customer service after purchase is terrible. Won't buy another whirlpool product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman where excellent and understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what I wanted it was reasonable on the prise

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great extra Refrig/Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra Freezer and Refrigerator, spouse is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer are surprisingly roomy for the size of the unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for easy order and pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price. It is a second refrigerator for our home.

    I would recommend this to a friend