Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3540 reviews
(3,540 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for rental property. Tenant likes it. It's quiet and works well.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect top freezer fridge for us!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for the price. Good capacity and the freezer is great- No ice maker so more room for food. Others complained about noise and the temp gauge at front middle of top shelf but it does not bother us. Very easy to clean and good storage. No issues with freezer either - some reviews said did not keep food cold enough but no issues here. Definitely would recommend to friend
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 2 out of 5 stars
Look at other options.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works wonderfully in the winter time. The temps were in the high 30s even during the colder days when our heat was running almost constantly. However, once summer hit, the fridge seems to have a very difficult time keeping pace with the summer heat. We keep our house at 77F on the thermostat with central air and this fridge keeps our food nice and mild and around 42-45F. I am in the midst of seeking help from Whirlpool, but I don't have a lot of confidence that anything is going to get done because I've seen other individuals with the same problem. Unfortunately, I didn't see the problem because I bought my unit in the autumn when the house is at 70F (with the heat on). So let's do an expanded pros and cons list: Pros 1. Sleek, black finish and optional badge makes the fridge look good. 2. 20.5 cubic feet is more than enough for most small families. We have 3 people living here and there is plenty of space all around. 3. The shelving is relatively customizable and the glass shelves are a nice touch. 4. For what it's worth, the freezer keeps temps perfectly. Cons 1. The inside of the fridge registers at 42F and the doors register at 45-50F at almost all times on its highest setting. That is not even remotely cold enough. If I could go back and do it again, I would absolutely have chosen another fridge. If you risk it and get one that doesn't have these problems (or you live in a colder climate, or you keep your AC absurdly cold), then you should have a good experience. However, energy.gov recommends summertime thermostats set at 77-78F to minimize energy use while still being comfortable, and at those temps, this fridge can't handle the task. Do yourself a favor and don't take the risk unless you can mitigate it by keeping your house cooler.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Joe H, thank you for your review. We regret to hear of the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We look forward to hearing from you.
Rated 4 out of 5 stars
Great value, right fit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge for additional space during SIP in the garage. Not huge but accommodates plenty of stuff and the color is hard to get in other models. It was a great brand, price and right fit. Appreciate the wide selection, customer service and easy delivery Best Buy has to offer!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Solid 2nd fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for a 2nd fridge. Good drawer space funcationality
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit temp control could be better,but runs well
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 1 out of 5 stars
Pat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.# 1 complaint: This refrigerator runs constantly, it makes a high pitched buzzing sound all the time, never stops plus there's a gurgling sound that never stops. #2: One of the vegetable drawers does not close all the way. #3: This fridge came with a cosmetic blemish on the upper right hand side of the fridge that is in the shape of a flag flying in the wind. #4: Don't buy a Monochromatic finish: It smears terribly no matter what direction you wash it in. It's a TERRIBLE choice. I am exchanging it for an upgraded Whirlpool side-by-side with an ice maker. I hope I am not disappointed.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a second refrigerator for our basement. A great value and works perfectly.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Door seal
Rated 3 out of 5 stars
Garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure fridge door stays sealed correctly. Locks in and then loosens. Runs a lot.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Biggest fridge for a great cost!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size of a fridge for a great cost!! & Great service..
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great, perfect color and the guys who installed it did a great job
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Large Capacity White and Clean!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for my sons new place. Nice size freezer and easy to change compartments inside.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Good refrigerator for the garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic refrigerator for the garage. Good price.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good price for a simple fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a standard fridge in white a d this one does the job well
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
chief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is performing as expected and we are pleased
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Frig purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great quality. I highly recommend purchasing.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Perfect size fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something to fit my kitchen that was affordable.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent refigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are very happy to have this Whirlpool refrigerator. It keeps everything cold and organized.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 3 out of 5 stars
Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Louder than I would have wanted and squeaks loudly when I open the refrigerator door. Not what I expected.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was smaller than the the 22 Cu. foot I wanted , but is has more storage space. The one I was looking at first had doors side by side which made it a little harder to put things in and out of the freezer. Also it was $400.00 less. Does not have ice maker but I am alright with that. Ice cube trays are OK with me.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friend
















