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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3524 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,524 reviews
  • Rated 5 out of 5 stars

    Review of Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the frozen goods and the food in the frig area is cold. I have had it for over a month. I wanted a top freezer and needed a frig larger than the 18 cubic foot. This is a good fit. The refrigerator is quiet and has been working well since day 1. Best Buy was the only store I found that would delivery in 2 days.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look at other options.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works wonderfully in the winter time. The temps were in the high 30s even during the colder days when our heat was running almost constantly. However, once summer hit, the fridge seems to have a very difficult time keeping pace with the summer heat. We keep our house at 77F on the thermostat with central air and this fridge keeps our food nice and mild and around 42-45F. I am in the midst of seeking help from Whirlpool, but I don't have a lot of confidence that anything is going to get done because I've seen other individuals with the same problem. Unfortunately, I didn't see the problem because I bought my unit in the autumn when the house is at 70F (with the heat on). So let's do an expanded pros and cons list: Pros 1. Sleek, black finish and optional badge makes the fridge look good. 2. 20.5 cubic feet is more than enough for most small families. We have 3 people living here and there is plenty of space all around. 3. The shelving is relatively customizable and the glass shelves are a nice touch. 4. For what it's worth, the freezer keeps temps perfectly. Cons 1. The inside of the fridge registers at 42F and the doors register at 45-50F at almost all times on its highest setting. That is not even remotely cold enough. If I could go back and do it again, I would absolutely have chosen another fridge. If you risk it and get one that doesn't have these problems (or you live in a colder climate, or you keep your AC absurdly cold), then you should have a good experience. However, energy.gov recommends summertime thermostats set at 77-78F to minimize energy use while still being comfortable, and at those temps, this fridge can't handle the task. Do yourself a favor and don't take the risk unless you can mitigate it by keeping your house cooler.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Joe H, thank you for your review. We regret to hear of the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We look forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    plenty of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my second refrigerator. Lots of room even in freezer with ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was smaller than the the 22 Cu. foot I wanted , but is has more storage space. The one I was looking at first had doors side by side which made it a little harder to put things in and out of the freezer. Also it was $400.00 less. Does not have ice maker but I am alright with that. Ice cube trays are OK with me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED A LARGER REFRIDGERATOR THAN I HAD. THIS WAS THE PERFECT SIZE FOR ME AT A GOOD PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price for a simple fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a standard fridge in white a d this one does the job well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator lots of space and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit temp control could be better,but runs well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value for a Standard Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality standard refrigerator at a good price. Not fancy, but does the job it was built to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a second fridge and had been great so far

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Solid 2nd fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for a 2nd fridge. Good drawer space funcationality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works perfectly. And it looks beautiful in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a second refrigerator for our basement. A great value and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, perfect color and the guys who installed it did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly is a great fridge. Would honestly recommend to get a fridge that is affordable and actually fit a lot of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product, cleans easy, easy to move shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator for the garage. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Biggest fridge for a great cost!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size of a fridge for a great cost!! & Great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BindyJr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fast delivery and installation. Love it !!

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure fridge door stays sealed correctly. Locks in and then loosens. Runs a lot.

    No, I would not recommend this to a friend