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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,540 reviews
  • Rated 5 out of 5 stars

    Spacious and interior well set up for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and bright. Spacious interior. Could have adjustable freezer shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box. Price was just right. Fridge works fine. Bottom fridge door doesn't close well by itself. I need to pay attention every time. Become a habit now! Door handles look slightly misaligned. Bought this as an additional fridge for garage. So far okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apartment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an apartment and quiet. Great design and has a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Dreaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and met all of the requirements I had. Delivery was quick,set up even quicker with the delivery team were knowledgeable and helpful. The experience was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator very spacious and freezer holds a lot of food. Runs quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy use. Big and inside very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit perfectly into the space , and is easy to access the contents--and is quiet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry we Bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridg is not square. Doors are not level pre installed at factory. Interior plastic very cheap. Crisper drawers do not seal as they should. Lunch meat drawer is to flimsy. Kick plate on front is very thin. One end falls off when removed to level. Lacks quality you should expect from Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 16 year old Whirlpool with this newer one because we've liked the dependability of our previous one. We never had a problem with the older one until just recently. We bought the similar model knowing it'll last us for another 15+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we needed to replace our old one. Wish it had come with an ice maker. We were able to purchase one separately.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Big enough for my small family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need, roomy in the fridge area but the door shelves are a bit narrow. Dislike all the plastic bins. Freezer motor is a bit noisy you can hear it a room away! Still waiting to get the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fit perfectly and it has been working great since we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy for my apartment and has ample amount of space for my two person family

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge ok if it wasn’t damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 fridges installed. First one they had to come back to switch the handles. It was damaged near the freezer handle & also a few other imperfections the installer noticed. The second one delivered also had to have guys come back to switch handles. After they left noticed holes on top were not covered where the hinge was removed and fridge door didn’t seem right(too easy to open). When finally got a guy to come out he found that the insulating rubber had a slit in it. The holes on top were not plugged. Now I have to wait til Best Buy can order a new on which am told won’t come til September or October! This has been a very bad experience for me to say the least! Once the new one comes will then have to worry about that one not being right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very spacious and clean . I totally love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent service from Best Buy, refrigerater works great and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for our new office and it's working out great. Plenty of room for multiple office lunches and cases of beverages. The delivery team showed up on time set it all up and removed the packaging. Not only has the product worked out perfectly but the purchase and delivery was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great frig!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love It! Fits great, runs great and is such a cool frig!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Works as we expected. Plenty of space.

    I would recommend this to a friend