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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.4 out of 5 stars with 3524 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,524 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a call letting me know it was on the way, another letting me know they were in town. I think it arrived a little early but of course that was great! I saw no box or packing material. They hauled off my old refrigerator, hooked up the new one no problems. Very nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched back to Top Freeer. Like design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a bottom freezer for years and decided that it was too hard finding things in it and we were wasting food and space. We sacrificed a little freezer space, not much, and we're happier with the top freezer design. We also like the flexibility of the shelf setups. We did not go with the ice maker, but it looks like we can add it easy enough if we prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps it cold and fresh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this big refrigerator and good bang for the money. Everything cool and stays fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal on refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    caught fridge on sale,salesman was super nice,delivery time was great,delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous, and in love Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. Lots of room. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great refrigerator very spacious.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to organize my food and still have space for a pot and pan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit noisy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need, roomy in the fridge area but the door shelves are a bit narrow. Dislike all the plastic bins. Freezer motor is a bit noisy you can hear it a room away! Still waiting to get the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with the refrigerator and it came with the ice maker I bought already installed which I was not expecting, I thought I would have to install it. It also came with free home delivery and the gentlemen who delivered it were very nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot bigger inside as it may look on pictures. Fits perfectly in where our old fridge was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is an excellent purchase; well designed and enviable quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the room you should need. The shelf's in the refrigerator and on the door are adjustable and are great for storing larger items like 2 liter pop bottles which can actually stand up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 good fridge definitely refrigerates various items at very cold temperatures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price in town and delivery was fast and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge for the price. Was ha i g some temperature swings, when its was empty. Working great now. Make usre you level it , not in quick start instructions boo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, does its job well. I would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another Whirlpool appliance! Three years after purchase, the compressor broke down but it was covered by a limited warranty for up to five years according to the documents it came with. After 3 attempts to call Whirlpool and being placed on “hold” for at least 20 minutes each time, I was still unable to get connected to a local authorized repair company. With another call to Whirlpool and a 30-minute wait, someone finally answered and gave me the name and numbers of 2 repair companies. But when I called them, they said they needed a repair ticket number from Whirlpool and I need to call Whirlpool back because they themselves have difficulty communicating with Whirlpool. Rather. Than deal with the headaches, we opted to purchase another fridge. And that’s just what we think Whirlpool wanted us to do so that they don’t need to honor their warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to shop at Best Buy they always have great deals available and it's always affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of room- a little hard to see items when full

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, lots is shelving and freezer space.

    I would recommend this to a friend