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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,540 reviews
  • Rated 4 out of 5 stars

    A great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice simple fridge that works efficiently and will hopefully last a very long time. The freezer is spacious. I just wish I had a little more fridge room and sometimes the door squeaks when you open it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to use for beverages and it works great. Just the right size for an extra refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer light

    Rated 1 out of 5 stars

    I hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lightweight, badly engineered piece of junk. Bought because it was the only top freezer I could find which would fit. No way to stop opening door from hitting adjacent sliding door. No light in freezer. Pull out bins cannot be stopped from coming all the way out. Makes ice very slowly.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the refrigerator for a couple weeks. Seems to be good so far. Delivery and setup was exceptional. Highly recommend Best Buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, what else can you say? It’s a fridge,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price from best buy as always But their delivery company need help

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Excellent, roomy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room inside Large freezer. Only negative - no light in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this az an open box. Great deal on a new fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and fit with my other appliances. Love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works perfectly. And it looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's our extra Refrigerator he has plenty of Room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice frigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice frigerator love the color and it's easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!! Aside from being a good looking addition to my kitchen, the compartments in the refrigerator are adjustable and can easily be configured in logical and useful ways.. The freezer is roomy and everything is easily accessible. I also like that it runs very quietly. It's just what I was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought great refrigerator for storage holidays. I have one in the garage and one in the basement… Would not hesitate to buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our garage as a second refrigerator. So far, so good... it's very quiet and it's very cold. Freezer working well too. It's pretty basic. Drawers could be a little bigger, but for the price, its a good value, if this size works for you. Love the black!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Yeah!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you. the fridge installation was fast and that helped a lot because i work from home. the service was wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity and features for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a large side by side in our basement that was our old kitchen unit. Being a basement surplus storage unit I did not need top of the line but I wanted adequate storage space. Many of the units in this price range were 16-17 sq feet but this one was a little over 20 sq feet. It is a nice unit and it has met or exceeded all of my requirements and expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some annoying noises at times. Not something I expected from a new appliance. Other than that it seems fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the freezer on the bottom for years I love the freezer on top, much easier to access. White is and has always been my color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, selection, price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality an selection, sales staff very help full. Prices were competitive to everyone I looked at. Delivered in 3 days as promised. Delivery guys were very quick an respectful to my property. I highly recommend and will be a repeat customer.

    I would recommend this to a friend