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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,557 reviews
  • Rated 5 out of 5 stars

    Refrigerator/freezer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was courteous and efficient. They even allowed time to clean the dust from within the alcove after removing the existing unit. They worked well as a team in converting from right hinge to left hinge doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect refrigerator for my garage. I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge. Time will tell how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge to replace an existing older one. So far it works well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is only slightly larger than my old one but seems to have so much more space. I am extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great basic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was expected. SImple to set up and works well. Roomy for a smaller unit.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Standard Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this no-frill fridge as our second refrigerator. Works as expected. No ice maker, no water in the door! Just keeps food cold/frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirpool Refrigerator, good space, led lights on interior. icemaker ready.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    20 cubic Refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and freezer. Met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another standard Fridge for my basement to storage for additional groceries, work just fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for our office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 and reversed the door swing on one so when put next to each other they open like a side by side. They both seem to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rollers make refrigerator easy to move any way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large clear adjustable shelves and door shelves made to hold large liquid containers. Nicely lit interior. Door opening can be reversed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is almost the same as our previous fridge. except the light is now LED, and it's an extra 3cu in, larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer couple months ago. It was very good product. Nice and easy to bbn use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    B+ overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy the monochromatic stainless steel if you have or ever want to have children, a roommate, a spouse, house-guests, or a pet. Smudges appeared during the installation and try as I might, they just will not come off. The delivery and installation was terrible and either due to the shoddy construction and parts or inattention to details, my floor was left littered with broken plastic pieces and the fridge itself was scratched, chipped, with punctured rubber in places. Best Buy is thankfully replacing it but overall not a great experience. While waiting on the replacement, the temperature has been highly variable (up to 17 degrees difference upon opening it) and I ended up turning it down after over the contents froze. The layout and size are both fantastic and it is easy to adjust the shelves to fit your needs. Is it an improvement on the 30 year old fridge I just replaced? Yes. Would I buy it again? Likely yes, as the options for this space were very limited.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good basic refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my kitchen. I like the spill proof shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and freeze. Delivery guys where great with install and removal of old refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really best product by best buy. My whole family item buy from there. Very confidence on them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Low noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low noise during operation. Ample space in the Freezer and Fridge sections

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very satisfied with the Whirlpool 20.5 cu.ft. Refrigerator that I purchased from Best Buy.

    I would recommend this to a friend