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Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,540 reviews
  • Rated 5 out of 5 stars

    Refrigerator is great - meets our need perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a basic refrigerator. This is the perfect fit for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 7 months since I purchased this fridge. Works great, no problem at all. Very roomy, you can actually fit a lot in this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator Benton Harbor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our new refrigerator. It is simpler but better than the old one by a long shot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Refrigerator with Height Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool Refrigerator works well, but it is too short for easy use. This is mostly my fault, as I did not consider how much a 5'11" person would need to bend to place or access items within the unit. I will purchase a refrigerator with the freezer on the bottom next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator. Here are the negatives: louder than expected, no light in the freezer, no shelving in the freezer, and cost $50 more for the 'black' model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with we use it in my husbands man cave..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps things nice and cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Easy to get thing out and shelves are easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine. Delivery and set up was very successful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect refrigerator that will fit in a small place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. No issues. Everything is working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge new and going over a month of use. Plenty of space for items in freezer and fridge. Ability to add-on ice maker and sliding compartment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems getting the refrigerator to maintain the proper temperature in the freezer and refrigerator. The controls and instructions for setting them are confusing and the temperatures in the freezer and refrigerator do not seem to remain stable. It’s very frustrating because we never had any problem with the refrigerator we had before this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly beautiful and elegant fridge. It looks great in the kitchen, has a ton of space and arrived in a timely manner. Only thing keeping it from 5 stars is the lack of flexibility with the shelving inside the fridge itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement for same model 13 yrs old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a basic model refrigerator and with luck will last at least 13 years as did my old one. it isn't fancy but serviceable and fine... i had several issues with delivery but i am hoping all will go well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous, and in love Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, meets my needs, the icemaker sounds wierd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we need!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It does exactly what we need it to! Keeps things cold and fresh. Has all the space we need and I really love the sliding deli drawer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for about 6 weeks; so far so good; very noisy, sometimes sounds like someone's knocking on the door; Whirlpool rather stingy--could have installed at least one more shelf inside the door (costs $25 on its website)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    white whirlpool 20.5 cu ft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return and replaced 2 days later because of factory defect so far the replacement is doing /functioning ok this review i waited to post 1 month after purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad Best Buy had our choice of refrigerators. Staff helpful in answering questions and the ordering process. Delivery professional. Not a five star as always room for improvement but willing to give 4.5 stars.

    I would recommend this to a friend