Customer Ratings & Reviews
- Model:
- WRT311FZDT
- |
- SKU:
- 9536281
Customer reviews
Rating 4.4 out of 5 stars with 3540 reviews
(3,540 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
MS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new refrigerator.. The delivery service was excellent very pleased with the gentlemen who were making sure everything was OK before they left.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Space galore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator online about a month ago. I've never purchased anything this big online before but, I am not sorry. I compared it to many others online and it was even better in person. There are roomy glass shelves and I love that the in door shelves are movable.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great for a second fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for the holidays or any at home party! Lots of room!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Functional and priced right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal design could be more flexible. There are only three fixed positions where you can locate the shelves. Other brands have a better design with more options for how to place the shelves. But it is functional and works fine.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It has so much room. It is easy to wipe down and clean. Have had for almost a year now no issues.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
good for garage use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it to use in the garage. perfect for that purpose but shelves are a little flimsy for in house use.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Me fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the open shelves and drawers, I don't waste as much!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and fits everything we need for an apartment
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Fridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it as a second refrigerator and it suits my needs just fine.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Bigger than it Looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space available in my kitchen for a refrigerator is smaller than in other homes and this great Whirlpool refrigerator not only fits perfectly, but inside it’s much more spacious than my previous unit. I love it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mark H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a similar refrigerator which was all I needed, driver showed up at a great timely fashion and contacted us in advance
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Poor warranty service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Whirlpool appliance! Three years after purchase, the compressor broke down but it was covered by a limited warranty for up to five years according to the documents it came with. After 3 attempts to call Whirlpool and being placed on “hold” for at least 20 minutes each time, I was still unable to get connected to a local authorized repair company. With another call to Whirlpool and a 30-minute wait, someone finally answered and gave me the name and numbers of 2 repair companies. But when I called them, they said they needed a repair ticket number from Whirlpool and I need to call Whirlpool back because they themselves have difficulty communicating with Whirlpool. Rather. Than deal with the headaches, we opted to purchase another fridge. And that’s just what we think Whirlpool wanted us to do so that they don’t need to honor their warranty.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with refrigerator. Did good job with delivery. Looks great in my kitchen
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space I like the set up for storage on the inside. It needs to be level the doors don’t shut automatically when left open.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator and service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator provides great storage space in a well lit and laid out interior. It is quite and the stainless doors and monochrome sides look nice and go well with my Whirlpool SS electric range. I'm more than happy with the purchase and the delivery service and setup was fantastic!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Top Freezer Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read some of the reviews about this refrigerator & I had no noise problems with it at all. My old Whirlpool top freezer refrigerator lasted me about 30 yrs. so I'm hoping that this one will do the same? By the way, I didn't install an ice maker in either one.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Definitely recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new fridge for my condo as I was tired of looking at my white color Fridge. Did not want to spend too much on the Stainless steel fridges. I'm glad I found this. It is the best price for the look and size. Very spacious. I have no complains about the icemaker noise.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love My Frig!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with getting wrong ice maker but Best Buy team was there to help me and solve the problem. I now have a working ice maker and I love my refrigerator. Best Buy is truly the BEST!!!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
So far so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t realize how desperately we needed another refrigerator until we purchased this one. Our food was going bad in a short time with our old refrigerator. Now we are pleased with how much longer our food is remaining fresh.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Well-pleased with my new refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for my needs. Plenty of interior space, quiet running, and it looks good. One minor disappointment: The exterior is monochromatic stainless steel and looks great when buffed up. But it easily shows fingerprints and needs polished on a regular basis to keep it looking good.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend
















