Customer Ratings & Reviews
- Model:
- OBX WRT311FZDB
- |
- SKU:
- 6581493
Customer reviews
Rating 4.4 out of 5 stars with 3537 reviews
(3,537 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Basic Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic fridge that does everything you need it to do. IF looking for all the bells and whistles of the newer models, this one isn't for you
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Noisy door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a scratchy sound when closing the refrigerator door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Medium size fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right fit for the right apartment. Needed a fridge to occupy a small space and it works great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Scratch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door was scratched and still hasn’t been replaced(2months)
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
Lasted 2 years, stay away from this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried fixing the fridge 3 times with 2 different companies but they ended up telling me that they tried everything and nothing seems to fix the fridge. I've read others complaining about the same issues. Fridge would have condensation then suddenly starts freezing like crazy. spent over $400 on repairs for nothing. Very disapointing
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has all glass shelves. One of the drawers slides to whatever side of the refrigerator you want it on. I think this is a nice feature to have when you may want to store a large item.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
GREAT FOR PRICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FULLY FUNCTIONAL, ONLY ISSUE THE DAIRY DRAWER VERY SMALL AND COMPACT. RECOMMEND SPENDING MORE TO GET MORE IF MORE SPACE IS SOMETHING YOU DESIRE. WORKS FINE FOR MY FAMILY NEEDS.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good size, basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was delivered a couple weeks ago to my home. Thus far, I have been very pleased with it. It is just a basic model, but still offers good space in the fridge and freezer, as well as many compartments in the fridge.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
New frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy at first. Once I gave myself time to adjust to the new layout and the fact that it is slightly small than the old one I find myself quite pleased.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Lo mejor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lo mejor que e podido comprar ya no ando batallando con refrigeradores malos
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool 20.5 cubic ft refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator. Freezer seems very cold and keeps my ice cream firm. Makes me very happy.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a second fridge for our garage. MUCH better than the Frigidaire we first purchased.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were in need of a kitchen appliance suite. We decided on stainless steel. The cost of this item was very reasonable and love the sliding drawer feature
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the whirlpool that was 27 years old and yes it still ran good figure its time for an upgrade ,it is the same size as the old one with a few more features and the price was great, 5 star all the way
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though initial delivery arrived scratched on the front was able to have a replacement sent quickly. Looks good, works well so far.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator amazing price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a family of 4. Am absolutely in love with this refrigerator. Great size lots if room and great lighting. Not sure why people say it's loud. Not loud at all. And on the plus side a great brand.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice...best price and service!!!! Best buy met all my expectations. They were very helpful and service was the best!!!! Love our new stainless steel refrigerator!!!!!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge even better value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the perfect size for our family. It runs quietly and has plenty of storage. I also wanted a fridge that blended into our kitchen with out being a large focal point. You can't go wrong with this fridge.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mr. G
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Owned same model for over 10 years so life of previous one was OK.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friend








