Customer Ratings & Reviews

the delivery was perfect, mertz and tom where very professional and did a great job of setting it up. if and when I buy again I want these two to do the delivery and to set it up. no problems what so ever, hats off to best buy and their services.

I really like this fridge. It’s plenty big, nice and it runs fairly quiet

Keeps temperatures consistent. Large freezer and sturdy shelves

This refrigerator is a reasonable size for an apartment or a small house. It has been very consistent in temperature keeping our cold things cold. The freezer works great. We have experienced some newer brands in recent years and were profoundly disappointed. This Whirlpool is wonderful!!

Very nice fridge for the money. It has more room than you would think, and I love the drawer that slides.

Open box deal price was amazing for this brand new, very spacious great quality refrigerator! Love it

Great refrigerator,, just give me the basics, cold and freezer.

Enjoying my new Whirlpool Refrigerator. I have loads of space in the freezer and refrigerator it self. I truly like the clear drawers, which makes it much easier to see what is inside. Also makes the refrigerator look classier. I would recommend this product.

Only had the fridge for a month and it is now not sealing and we will find it standing open in our garage. Love the design and interior but will be speaking with customer service to see what they can do to fix this!

Makes noises like our old refrigerator did. But I assume that brand does. Works great

After owning a Frigidaire refrigerator for almost 20 years, we needed to purchase another. We decided on this Whirlpool model due to the similar capacity, the misleading high star ratings of this model, the perceived value of the sale price and, what we thought, was a reputable brand. Almost immediately, we were very disappointed overall and had Buyer's remorse with our investment. First, the lack of the adjustability options of the shelving in all compartments left a lot to be desired compared to our old model. Second, although this maybe a minor complaint, there is no light in the freezer. Lastly, the most important negative factor is that there was an annoying, intolerable loud vibrating buzzing noise from this refrigerator that seemed to be running much more than what we were used to. We gave this a couple of weeks to see if maybe the refrigerator compressor had to break in or even if we could get live with noise. After two weeks of what we referred to as mental torture, we decided that dealing with noise was unacceptable. I called Whirlpool and they sent out an "independent" dealer repair service company who told us that this is "normal"? with today's models and the compressors that are installed. We were at our wits end with this explanation. Thank goodness, we contacted Best Buy and we were advised that, being Totaltech Members, we were eligible for 60 day satisfaction guaranteed protection. We are now in the process of exchanging this Whirlpool model for a Frigidaire refrigerator with the hope that the brand that was so reliable before will still give us much satisfaction going forward. Lesson learned here was to notice the number of Poor ratings and how many consumers referred to same issue related to the issues that we have experienced.

Excellent product, very spacious, easy to clean it.

I love the Fridge it's large inside, The only problem I am having is getting the ice maker, I ordered it on June 26th & here it is August 29th, so what's up with that? Also, the motor runs a little loud,

The fridge is OK, does it's job. It is a bit noisier than the 20 year old Kenmore that it replaced. The refrigerator space would be far more useful if it had split shelves.

The refrigerator has been operating for two months with no problems. It will keep the freezer compartment just about zero and the refrigerator just below 40 degrees. The shelves are glass and easy to clean. The temperature was factory set and need no adjustment. The Installation at the appointed time was quick and the old refrigerator was hauled away.

We bought this for a back-up refrigerator in our garage and it has worked out perfect! The freezer compartment is big and there a number of shelves, "cubbies" in the refrigerator main part for all of our storage items

Nice and super functional product, delivered and assembled in perfect condition by very warm, courteous, and knowledgeable staff. I am so glad I made this choice.

This is a GREAT refrigerator. It very spacious inside and a it's a wonderful deal for the price.

Very well built and very quiet The design is very nice inside and outside

No problems so far hopefully it lasts don't really want to deal with the manufacture of I have issues in a month