Customer Ratings & Reviews

Needed a replacement refrigerator with a very restrictive dimension criteria. This one has plenty of interior space and is quiet. Very pleased.

We purchased a French door refrigerator by a certain Asian manufacturer almost 3 years ago but earlier this year, the refrigerator wasn't able to keep my food cold. I Googled the issue and apparently, a lot of people had similar problems with it. I tried defrosting it and it would be fine for a week or two then the problem reoccurred. We had enough so we decided to replace it with a simple refrigerator that just works. This Whirlpool unit fits the bill. There is no fancy digital display, just a simple dial to lower or raise the desired temperature. We've had this for over a month now and so far, so good. I bought a refrigerator/freezer thermometer and placed it in the new unit to make sure the temperature is ideal. I wish it was a bit larger but I got a good deal on it when Best Buy had it on sale. We are stress-free now since we don't have to worry about keeping our perishables cold.

It’s one of the loudest fridges I have ever heard. Very spacious. Received it with a large scratch on the freezer door and a chip in the fridge for.

This is great refrigerator for this price point, lot's of room in doors and interior. Highly recommend.

Nice sized refrigerator. In Idaho, where customer service is stall happening. Great installation. Very professional people.

The inside of the lower section features LED lighting, something that is often limited to more expensive models. Its inclusion here gives the interior a sharp, clean look, and makes it easier to find food tucked in the back. You’ve also got lots of adjustable storage at your disposal. The Flex-slide Bin glides smoothly from left to right, and both the main shelves and the door bins have lots of storage slots to choose from. Also on the door, you’ll find a small flap at the top next to the dairy bin. This can flip down to serve as an additional shelf, or you can pop it up to make room for tall items like bottles of wine.

Nice unit with Large capacity and Quiet operation.

Good quality for the price. We bought for a 2nd fridge in our basement. Might have preferred if the freezer was a little smaller because we use it as a 2nd fridge. Works good

My dad liked the refrigeraor very much. It is working great.

I had 18.5 sqft Amana refrigerator that I had purchased years ago from BestBuy, So I returned to BestBuy to buy the replacement Refrigerator. I wanted the basic refrigerator without all the bells and whisles, and in black. The staff at Best Buy listened to me and knew the exact refrigerator I wanted and subsequently purchased. The whole process went very smoothly, delivered as promised. I do hope and feel that it should last as long as the last one. Very Happy customer of Best Buy.

Fit perfectly works perfectly very quiet. Food stays fresh!

We purchased this fridge 4 months ago. It works fine. I am very happy with it. It keeps the food (fridge & freezer) at the appropriate temperature. I wish it wasn't so expensive, but compared to other new fridges, it's a good balance of price vs. value.

Love its functionality! Stores all my items and keeps them cold.

We are very happy with this refrigerator. It is really large inside, both the freezer and the refrigerator. We have it in the garage because we can't fit everything in our other one. It is perfect. It seems to be very good quality.

i was in need of a fridge the price for this was a good deal and it does what it should

Good choice for my basement I like the this refrigerator

We have a lot of gatherings with friends and family and have always needed additional fridge/freezer space. The Whirlpool 20.5 Top-Freezer Refrigerator was perfect. Fast delivery!

Keeps items nice and cold. Has nice storage in the door.

This refrigerator was delivered on 2/15/17. It replaced my 33 year old General Electric which was still working. I decide to replace it when the compressor began making a humming noise. My new whirlpool is uncomfortably loud. It makes a weeeeee sound together with a motor noise that I can hear from 35 feet away. When I read the reviews I noticed that people complained about the sound but I never imagined that it was actually that loud. My old GE had insulation around the compressor and made no noise. The whirlpool has no insulation at all. I have no complaints about the temperature in either the freezer or the refrigerator. Were it not for the noise, I would give it 4 stars

Works Great.. no freezing spots in the refrigerator...nice clear deep shelves so you can see what is in the back...only con is soda/wine bottles only fit in the door. Freezer fits alot of food addition of ice maker really puts out alot of ice!