Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,499 reviews
Pros mentioned:
Overall performance, Size
Rated 5 out of 5 stars
happy wife
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
my wife loves this refrigerator,it is big enough for everything we need,and looks good in the kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a side by side refrigerator, however I decide to go with this one and I am glad I did. It has as much space as my old side by side refrigerator and it costs less. It is a nice design with enough space in the freezer and the refrigerator. It also occupies a lot less space than my side by side which makes it a perfect fit in my garage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my purchase. I love Best Buy because they make everything very easy. The process was super fast, excellent service.
This machine is amazing, cooling is perfect, space is perfect, excellent refrigerator.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fridge seems well designed and roomy. It cooled quickly too. I got it without frills in hopes that it would be as durable as my old Whirlpool, which lasted 25 years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a nice upgrade for us, that was able to fit in our height restricted space. Lots of shelf space inside the main body and the door. It is no more loud or quiet than our old fridge but does have a quiet hum.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice fridge at my house, we decided to buy one for my mothers house it came with a scratch across the front, It was also very loud so we replaced it with a new one and the new one was not as loud but also had a dent, very nice fridge besides the den in the side.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to replace our refrigerator due to compressor failure. Needed to match the appliances in our kitchen with the color bisque. Matched perfectly. Only two refrigerators to choose from. Same size as previous
refrigerator. The new one has LED lighting, glass shelves, abundance of storage in door. Over sized veggie drawer and one a little smaller fits the
produce easily. Quiet when running. So far we are pleased with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased a Whirlpool fridge/freezer as a spare for over flow items that don’t fit in the kitchen unit Good choice It’s quiet and shelving space is good and holds a lot food that just doesn’t fit for one reason or another. Happy to have this as a backup, too
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am writing this review to express my absolute dismay and frustration with Whirlpool appliances, especially their refrigerators. Since purchasing a Whirlpool refrigerator in December 2018, my wife and I have been plagued with an endless series of problems, culminating in a shocking incident that nearly poisoned us.
From the outset, our Whirlpool refrigerator seemed to have a mind of its own. It began with small issues like inconsistent temperature control and an obnoxious buzzing sound. We brushed these off initially, thinking they were just minor quirks that could be resolved. Oh, how wrong we were.
Recently, our refrigerator suddenly stopped working altogether, leaving us in a state of panic. The food inside turned bad, emitting a putrid odor that filled our kitchen. To our horror, we discovered that some of the food had become contaminated, posing a serious health risk to both my wife and me. The sheer negligence displayed by Whirlpool in creating a product that endangers the health of its users is simply unforgivable.
Hoping to find a swift resolution, we promptly contacted Whirlpool's customer service. However, their response was nothing short of abysmal. Despite detailing the urgency and severity of the situation, they displayed a shocking lack of concern. The representative we spoke to seemed disinterested, offering nothing more than vague apologies and empty promises of "looking into the matter." Their lack of urgency and unwillingness to take immediate action left us feeling utterly helpless.
To make matters worse, after waiting for what felt like an eternity, it became apparent that Whirlpool was not going to rectify the situation. It became painfully clear that we had no choice but to discard the refrigerator entirely, rendering it nothing more than a costly, oversized paperweight. The financial burden of replacing such a critical appliance is a burden that we should not have had to bear.
This nightmarish experience has left a sour taste in my mouth, and I can confidently say that I will never purchase another Whirlpool appliance again. The poor quality, abysmal customer service, and utter disregard for our well-being have shattered any remaining faith I had in this brand. Whirlpool, once a reputable name in the industry, has now become synonymous with disappointment and regret.
In conclusion, if you value your money, your time, and your health, I implore you to stay far away from Whirlpool appliances, particularly their refrigerators. Save yourself the anguish, frustration, and potential health risks that my wife and I have endured. Trust me when I say that there are countless other brands out there that offer superior products and customer service, ones that won't leave you with a toxic mess and an empty wallet.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us, RafaelN. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Works great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great refrigerator but there are a few things I realized later about it. First, the freezer doesn't have a light. That's probably not a big deal to anyone, but i was used to having one. Second, it's a little louder than my old one, but I've gotten used to it. That's not really a big deal. It's still pretty quiet, but I'm just comparing it to my old one. Lastly, the lighting in the refrigerator part isn't as bright as i was used to. it's LED so that's probably why. Again, not a big deal. I would recommend this refrigerator if you're looking for this type. It's got plenty of space and works well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this fridge to replace my old one in the garage, so far so good. It’s the perfect size and had enough room for everything I need it for. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very basic and no frills Top-Freezer Refrigerator unit. It does the job when you are looking for an applicance without any frills. No water, no ice--just function. The unit has plenty of space inside, and the freezer has one wire shelf in it. The wire shelf is a bit flimsy, so be sure not to load it with too much weight. The unit has temperature controls for the freezer and the refrigerator. Although the unit is a little bit noisier than some of the more expensive models, the noise level is not bothersome. Overall, the unit functions well and meets the needs of a homeowner on a tight budget looking for a basic and inexpensive appliance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is working well at our church but the door was damaged when it was delivered so we've had to wait a few weeks for a diagnose and repair.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good size in a standard top freezer model. Fresh section features full length glass shelves. Meat drawer seems to run warmer as deli life is a bit shorter than expected, A cold exists zone near the back wall where ice lightly forms on the food. Overall a temp check shows perfect 0 degrees in the freezer and 40 degrees in the refrigerator. Running is quiet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to replace an old fridge that sounded like a freight train on the loose.
This was a very nice choice. Looks great and runs super quite. Getting it leveled was a small task, but nothing to break the deal. The service from sale to delivery was Fantastic. They took the old beast away and set the our new one. We were very happy with the service. Sure, there are more
fancy models and all. But this is a Great Fridge and it does not break the bank !!!