Customer Ratings & Reviews
- Model:
- WRT311FZDZ
- |
- SKU:
- 6037411
Customer reviews
Rating 4.4 out of 5 stars with 3513 reviews
(3,513 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
A OK!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A fine fridge at a fine price! Quiet, with lots of shelves and storage space in the door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Freezer light
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great! we had shopped other stores but the size of this was perfect and the price was great. The Refrigerator may not have a light in the freezer, but it is not needed. I would recommend it to a friend.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.American company with an excellent product, all my appliances are made by Whirlpool corporation
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Extra fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we bought this as a replacement for our refrigerator, in our garage, no ice maker gives us extra storage space.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 2 out of 5 stars
Big Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason we purchased this fridge was because it had the largest freezer. This is a secondary refrigerator for us in the basement. So far the fridge has been fine. I did have to turn up the freezer temperature control as the normal setting wasn't cold enough (soft ice cream). There is no light in the freezer (disappointing). Nice LED light in the fridge. Also nice sliding drawer in the fridge. Product quality from the warehouse is disappointing. We received two damaged refrigerators (see pictures). So we had them returned. From the time we purchased the first refrigerator to the time we received a non-damaged refrigerator (fridge #3), it was a month later. Best Buy's delivery took a week each time we received a damaged one. One of the delivery people from Best Buy had no idea what they were doing. They hit our landscaping in our driveway. Couldn't figure out how to transport the fridge down to the basement with their straps.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .John, we thank you for your review. At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Whirlpool Social Care
- Pros mentioned:Noise level, Space
Rated 4 out of 5 stars
Happy with refridge not happy with delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is with the delivery process other wise very happy delivery people were not caring slam bam guys get in and out not taking time to explain the settings had to ask how it worked these guys don't care thank you customer service from the purchase to talking to customer service refridge works great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
WHIRPOOL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD. THE REFRIGERATOR IS DOING WHAT IT SUPPOSE TO DO. EASY AND SIMPLE.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and freezer has an amazing room, price was good, delivery service, fast an convenient
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Spacious and functional fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Whirlpool refrigerator is well designed and has lots of room. The door layout works great and fits alot of items. Top freezer is good as well. Very quiet when it's not "filtering;" but noisy when it is.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Good price for what you get!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, but lacks a few things. I miss the filtered water that I had in my previous refrigerator. I don't like the stainless steel, but did it for resale. I love the clear shelving, you can see everything in the drawers. It's easier to reach the back of the refigerator.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Freezer shelf
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a Kenmore refrigerator for 31 years, it started to leak into the fridge so we decided it was time to upgrade. Received the Whirlpool Fridge and we are a bit disappointed in the freezer, did not realize our ice cream would not fit in the door shelf - its fairly narrow and items fall out because it has a bar going across and not a solid, also only one shelf and you can not adjust it , all that space is wasted . No light in the freezer, Also the shelf connector in the freezer that holds the shelf up ,is coming out of the inside wall, I would of preferred the wire shelving over the glass for the freezer. The fridge is ok
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it fits just right in my kitchen and it was easy to switch the door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Spacious. No problems to date. Recommendable
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Works Great With Lots of Storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a Fridgidare 18 cu. ft. that required a couple of repairs in it's 6 year life span. So far we are very pleased, it's quiet, lots of storage with the extra 2 cu. ft., shelves are easy to adjust, the bins slide on rollers, took the normal 24 hours to adjust to the proper temp and is holding well at the desired 40 degrees. I highly recommend it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid fridge, gets the job done for a great price
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
A nice top freezer refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. It’s a nice size and I like the adjustable shelving. It’s easy to adjust the refrigerator and freezer temperature.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s much roomier than the last one. The glass shelves and drawers makes it easier to see what’s in it. The adjustable door shelves does wonders when you need more room for your jugs/bottles. Also the deli/meat drawers saves you from digging through the fridge for the smaller items.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
No handprints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing is that you will not have hand prints on the doors.. Very nice and spacious.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Freezer light
Rated 5 out of 5 stars
Great refrigerator; plenty of space!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic refrigerator. I didn't want a lot of extras, and this meets my needs perfectly! It has plenty of space in both the refrigerator and freezer sections. The only extra thing that would have been nice is a light in the freezer, but that is not a necessity. Great product!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 5 out of 5 stars
Simple inexpensive refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This very basic refrigerator (no ice maker or water dispenser) has been serving us well for three weeks. There was an issue with part of refrigerator door gasket not contacting the gasket. This noticed a few days after delivery (bottom of door) but was quickly resolved by Geek Squad agent. We are well satisfied with performance to date. The one (missing) feature I didn't notice when viewing refrigerator in Best Buy store is no light in the freezer. Generally not an issue as room lighting is most times sufficient. I only noticed when searching for snack at night with no lights in on in basement location. We are hoping by having limited "technology" this machine will be more reliable than our "all the bells & whistle" Whirlpool product that continues to have electronics issues.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















