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Customer Ratings & Reviews

$859.99
Save $265
Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,537 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic fridge. I looked for one with no ice maker as I don’t use ice. This fridge didn’t have one so I got a lot of extra freezer room. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the loudest fridges I have ever heard. Very spacious. Received it with a large scratch on the freezer door and a chip in the fridge for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Large Quiet Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit with Large capacity and Quiet operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in my garage. It works great it with the heat and everything it still stays frozen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great refrigerator for this price point, lot's of room in doors and interior. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of the lower section features LED lighting, something that is often limited to more expensive models. Its inclusion here gives the interior a sharp, clean look, and makes it easier to find food tucked in the back. You’ve also got lots of adjustable storage at your disposal. The Flex-slide Bin glides smoothly from left to right, and both the main shelves and the door bins have lots of storage slots to choose from. Also on the door, you’ll find a small flap at the top next to the dairy bin. This can flip down to serve as an additional shelf, or you can pop it up to make room for tall items like bottles of wine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good service and great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized refrigerator. In Idaho, where customer service is stall happening. Great installation. Very professional people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. We bought for a 2nd fridge in our basement. Might have preferred if the freezer was a little smaller because we use it as a 2nd fridge. Works good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly works perfectly very quiet. Food stays fresh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Four months of use, no issues - buy it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge 4 months ago. It works fine. I am very happy with it. It keeps the food (fridge & freezer) at the appropriate temperature. I wish it wasn't so expensive, but compared to other new fridges, it's a good balance of price vs. value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does a great job of delivery and setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 18.5 sqft Amana refrigerator that I had purchased years ago from BestBuy, So I returned to BestBuy to buy the replacement Refrigerator. I wanted the basic refrigerator without all the bells and whisles, and in black. The staff at Best Buy listened to me and knew the exact refrigerator I wanted and subsequently purchased. The whole process went very smoothly, delivered as promised. I do hope and feel that it should last as long as the last one. Very Happy customer of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wonderful Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator. It is really large inside, both the freezer and the refrigerator. We have it in the garage because we can't fit everything in our other one. It is perfect. It seems to be very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad liked the refrigeraor very much. It is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love its functionality! Stores all my items and keeps them cold.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect additional/overflow fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of gatherings with friends and family and have always needed additional fridge/freezer space. The Whirlpool 20.5 Top-Freezer Refrigerator was perfect. Fast delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps items nice and cold. Has nice storage in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was in need of a fridge the price for this was a good deal and it does what it should

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for my basement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for my basement I like the this refrigerator

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered on 2/15/17. It replaced my 33 year old General Electric which was still working. I decide to replace it when the compressor began making a humming noise. My new whirlpool is uncomfortably loud. It makes a weeeeee sound together with a motor noise that I can hear from 35 feet away. When I read the reviews I noticed that people complained about the sound but I never imagined that it was actually that loud. My old GE had insulation around the compressor and made no noise. The whirlpool has no insulation at all. I have no complaints about the temperature in either the freezer or the refrigerator. Were it not for the noise, I would give it 4 stars

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great.. no freezing spots in the refrigerator...nice clear deep shelves so you can see what is in the back...only con is soda/wine bottles only fit in the door. Freezer fits alot of food addition of ice maker really puts out alot of ice!

    I would recommend this to a friend