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Customer Ratings & Reviews

$859.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,537 reviews
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, works good. As expected. Takes 24 hours of running to actually get to desired settings. But I've heard that is normal for newer refrigerators. Had a few popping sounds on initial 24 hours, but none since. I also heard that is normal, as someone I know purchased a different brand and it did the same. Probably expansion of new parts on 1st time start up. Runs very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but it seems to run constantly. Love the brightness of the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good basement kitchen Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for a basement kitchen. It is quiet and has good lighting in fridge area. It is lower end price wise but seems to be a perfect fit for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We like the simplicity of it. I switched the door to open from the right side it was easy to do. Makes the kitchen a more efficient space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Abby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the Refrigerator, Like like likelikellike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price and Size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second fridge for the garage, it works perfectly. I honestly like this better than my main fridge, it has very good cooling power (All my drinks goes in here to get chilled), lots of cubbies and space to store food. The only thing I find a problem is the lack of freezer space, there is only two shelves and sometimes you have to play tetris to get everything to fit. But this is fine, since this is a second fridge for my home. I do love that it came preinstalled with tiny wheels, I can move this around easily! I highly recommend this problem, especially with the stainless steel finish it would look very nice in any home.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space for a packed fridge. No weird freezing in the back or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a Fridge, please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a refrigerator that is just a fridge! Nothing smart or complicated. It keeps things cold and has plenty of room. I was pleasantly surprised that I found it at Best Buy and we love it! Quick delivery, great crew to bring it inside. I highly recommend this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Had The Right Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Whirlpool purchase was the perfect upgrade. The Right inside and outside. The delivery was smooth, rapid and ahead of time. Loving this fridge. It's perfect for our galley style kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This is a very nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is easy to clean. I has ample space between the shelves and the pockets in the door are wider. I am very pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    It serves well as an extra frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an extra frig in the garage and this suits our purpose. Would not want it as my primary as there is no light in the freezer and no separate control for the freezer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to do a quick replacement of refrigerator; did a review of the product online and then purchased from Best Buy. They had the best pricing and had the item in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge because it was almost identical to the one that just quit on me.......To date I have had one issue with the temperature inside the fridge.... it was freezing the items in the back, so I turned it down to the lowest setting and so far it seems to be better. Not loud like some of the other reviews said, and has ample room. I would have given this fridge all excellent marks except for that one temperature issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love your products

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much Best Buy I really loved it what I ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra refrigerator and we were putting it in our garage. Since we live in the northeast it had to be able to handle the cold of the winter and the heat of the summer. This refrigerator had the best reviews for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Purchased for extra backup refrigerator in lower level of our home. Good freezer space and refrigerator space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Appliance - Just buy it somewhere else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good quality, love Whirlpool. But go buy it somewhere else.... Best Buy is a joke with their lack of service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this refrigerator - lots of room, high quality shelves and structure in its design. The freezer is a little smaller than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Top Choice for Basic Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for a basic, no frills, late-model refrigerator where food storage space is more important than watching TV on the door. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size fit right into my old space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price friendly service. Perfect size for my family with lots of food storage. Free delivery was great and discarded my old fridge for a reasonable charged. Everyone from the sales persons to the delivery persons we're very nice.

    I would recommend this to a friend