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Customer Ratings & Reviews

$859.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 3,537 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of space and easy to access and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Office Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with a lot of space and it is nice and deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and satisfaction guaranteed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Whirlpool refrigerator is working great, Truly enjoying it,Thank you for wonderful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple refrigerator for a nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed a new fridge for the garage, and this was perfect. No ice maker, low power. It was slightly damaged on delivery so BestBuy offered to bring us another one or give us a gift card. Perfect. We have owned it for 3 weeks and still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has perfectly complimented my home, it’s big enough for all my needs and I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator no problems so far, very spacious and the service was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only have to use a low setting to keep everything at the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy, stores alot of food, love it, would definitely recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks what I thought to be standard features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a littler better than average refrigerator. I was surprised to find what I thought were standard features not included, such as no light bulb in freezer and that the shelf in freezer is not adjustable. Other than that, for the price, it was worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic fridge that does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic black fridge. The shelfs are well placed and there is plenty of room. It has no frills but does the job. It's a little noisy but I'm pretty happy so far. Maybe I'll re-review it in 5 or 10 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying the new look of the refrigerator. It is easy to clean, and very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. took a little after plugging in the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good customer service! I was helped immediately and bought my Refrigerator! I got all my answers answered.! Im very greatful to have bought my Refrigerator from Best Buy they are Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really good quality and keeps food cold would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    best refrigerater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had alot of friges and this is my favorite it holds everything i need and more very big in space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Refrigerator Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, quiet in operation, excellent in electrical consumption.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy if you want to reverse the doors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite awful. We requested for the doors to be reversed. After doors were reversed, there were areas where the seal of the doors didn't seal fully against the fridge/freezer and the cold air was leaking out. Thus this led to condensation and water and the potential of mold. We had the fridge replaced and the second fridge did the same thing due to us wanting the doors reversed. Unfortunately we had to come to the acceptance and conclusion that reversing the doors is not a good idea even though the manufacturer says it can be done. Due to manufacturer factory construction the seal is the way it is, and sets after it's been installed at factory. It's unfortunate that a new seal couldn't be included for fridges that need door reversing. Ultimately we returned the fridge due to it leaking cold air because the seal wasn't tight enough around the doors. The worst thing is that bestbuy couldn't find the receipt that we paid for new water lines (we paid separately when the delivery people came), and thus couldn't refund us. Luckily we paid for it with our credit card and gave bestbuy the water lines back when we returned the fridge and asked our credit card to reverse the charges on the water line.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. WhirlpoolBrand

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator. Lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lots of room, plenty of great looking glass shelves. Lots of room in the door for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great extra Refrig/Freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra Freezer and Refrigerator, spouse is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and designed to give ultimate storage space ,freezer os frostfree so that will prolong life of food

    I would recommend this to a friend