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Customer Ratings & Reviews

$859.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,537 reviews
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and also a good price. I have had many whirlpool products And they have been very reliable

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Roomy, but freezer doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this fridge for overflow in our garage. We wanted something simple and spacious. While it is both of those things, we have had trouble with the freezer ever since we bought it. It does not keep things frozen, particularly ice cream. At first we thought it was just when we put anything in the door, but then it started happening in the main part too. We thought this fridge was a great find because of the price and spaciousness, but if the freezer doesn’t work, it’s really not very helpful.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JaniceL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Thank you for easy order and pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for the price. It is a second refrigerator for our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer are surprisingly roomy for the size of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the food cold at a fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a basic refrigerator that worked well for a fair price. This unit checks off all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    For the price works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a rental property. Big enough and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. I am amazed at how much space I have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall so far a great working appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just unpacked it and it works great . We use it in the garage and these days it’s handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    joe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is of the gentlemen who delivered the refrigerator. Pedro and Ricardo were the best!! The company is lucky to have them. Professional, accommodating, and nice. I cannot emphasize this enough. They are great for Best Buy!! Too early to recommend the refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace a 16 year old Whirlpool refrigerator. This new one is much noisier than the old one and the lack of automatically closing doors takes some getting used to. Overall, I’m a little disappointed, I expected more from the Whirlpool brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Plenty of Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Lots of open space, Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new fridge. It is really roomy inside!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love extra space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 18 cubic ft to 20.5 and really noticed extra space. Also like being able to rearrange shelving on door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great shelf and door space in both the fridge and freezer. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice looking fridge, and fairly easy to use. But, at this price point, I would've expected a better build quality (this fridge is very lightweight, too plastic-y, etc), and at least a light in the freezer compartment, especially since this is a Whirlpool, not some off-brand appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. I didn't think that going back to the style of white 2 square door would be spacious. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was a great price and fast delivery. Working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Works very well and looks clean with the glass shelves inside. Perfect garage fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this fridge for our garage, and so far, is have been working perfectly.

    I would recommend this to a friend