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Customer Ratings & Reviews

$859.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,537 reviews
  • Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good basic refrigerator with all of the necessary features, but not a lot of extras.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect and Classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sharp, fresh and crisp white. Great freezer space, nice bright lighting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Second Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked very well as a spare refrig in the garage. Periodically, we are required to remove some of the shelving in order to accommodate large items or pans for food storage. The cooling of the refrigerator has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big space, great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second fridge. Overflow and stocking food for covid19. Does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for the garage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for the garage. Great extra refrigerator for drinks and food for parties.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a garage fridge. Lots of space and functional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warm refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our garage specifically told operators why we needed this and he suggested this one…well these don’t stay cold in the winter..are you kidding me..I’ve heard others talk about these we told the sales guy on phone we wanted one that DID NOT DO THIS ! We bought it in summer so boom to late to return..THIS SHOULD BE NOTED WHEN YOU BUY! I will say it’s nice for price ( even though they’re all over priced) if it was cold year long it would get a 5 star..DONT YOU EXPECT IT TO BE COLD ALL YEAR?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we are sorry to hear about your concern with your refrigerator. Model WRT311FZDW is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Very functional and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we were looking for --- simple, roomy, and very functional for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator and size for limited space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per my relatives who we bought this for, they are enjoying all the room it has and are very happy with all its features.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels ‘cheap.’ No light in the freezer. Although it got cold very quickly

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JillS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Need a Garage Fridge?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator! Perfect for my garage and additional storage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator—easy to use, good quality, and looks good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little louder than I thought it would be, but other than that I’ve been happy so far. It gets really cold, just the way I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Should come standard with ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Practical and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with fridge, very practical and serves purpose. No need for bells and whistles. Plenty of room and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is our garage refrigerator. Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase is still working great and the delivery team was great to I would definitely shop with Best Buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver went well. The Whirlpool refrigerator so far is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Director of Finance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for office use. A decent size to hold lunches for staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It met our needs for extra space .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main refrigerator didn't have enough space. This one gave us that extra space at the right price for a basic unit.

    I would recommend this to a friend