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Customer Ratings & Reviews

$859.99
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Comp. Value: $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3538 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,538 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!! Aside from being a good looking addition to my kitchen, the compartments in the refrigerator are adjustable and can easily be configured in logical and useful ways.. The freezer is roomy and everything is easily accessible. I also like that it runs very quietly. It's just what I was looking for!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely happy with the new refrigerator/freezer I bought from Best Buy. In addition, the service I have received from start to finish has been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our garage as a second refrigerator. So far, so good... it's very quiet and it's very cold. Freezer working well too. It's pretty basic. Drawers could be a little bigger, but for the price, its a good value, if this size works for you. Love the black!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, selection, price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality an selection, sales staff very help full. Prices were competitive to everyone I looked at. Delivered in 3 days as promised. Delivery guys were very quick an respectful to my property. I highly recommend and will be a repeat customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it, it has glass shelving, it is also very spacious, and we love how the door is swing out. We do not recommend the delivery people because they're rude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity and features for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a large side by side in our basement that was our old kitchen unit. Being a basement surplus storage unit I did not need top of the line but I wanted adequate storage space. Many of the units in this price range were 16-17 sq feet but this one was a little over 20 sq feet. It is a nice unit and it has met or exceeded all of my requirements and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous, and in love Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator Benton Harbor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our new refrigerator. It is simpler but better than the old one by a long shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and i like the compact size of itthe one door allowed larger cases of beverage and pans of fiid even pizza

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product hasn't arrived. Cannot leave a review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all purpose refrigerator. Very dependable. works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 7 months since I purchased this fridge. Works great, no problem at all. Very roomy, you can actually fit a lot in this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very "cool" Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this GE fridge for over a month now and have no complaints or problems with it. Fridge has handles on both doors, and closes quietly without any effort from me. Chillin' very well, optics are good, I believe this is a great value for the money! Size is so much better than the next notch down, fridge is silent running...I definitely approve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price!! Love Best Buy, great customer service!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have any complaint with this. It has a lot spot to storage food

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew refrigerator. Good size to hold a lot of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! It isn't what I wanted but they don't make what I want so I had to settle for this one. I wanted bottom freezer in black stainless 18 cu. But I love the room in this one! I can see what is in all the drawers without opening them. I do wish they had a couple more options on moving the shelves but I will get use to them this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price in town and delivery was fast and excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems getting the refrigerator to maintain the proper temperature in the freezer and refrigerator. The controls and instructions for setting them are confusing and the temperatures in the freezer and refrigerator do not seem to remain stable. It’s very frustrating because we never had any problem with the refrigerator we had before this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge new and going over a month of use. Plenty of space for items in freezer and fridge. Ability to add-on ice maker and sliding compartment.

    I would recommend this to a friend