4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3562 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,562 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. And it was a good price as well. Plus it i looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement fridge for my garage. This is actually the 3rd one Best Buy delivered. Wrong fridge 1st try, 2nd damaged, so this one was recommended by salesperson for a quick replacement after a month. Works great in garage. Very Big. Door shelves are huge!! Hold a lot. Adjustable glass shelves. 2 bottom drawers and one under top shelf. I can get a case of 16.9oz water bottles in the bottom. Plenty of fridge space. Freezer has no light,a negative. Shelf not adjustable,another negative. It took a good 72-96 hours on initial setup to get and maintain temps. I put thermometers in both to monitor. Overall great for its purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Scuffed up cracked in the inside freezer door

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great got everything in, once doors wete attached They had scratches on them. Not from the delivery the doors were put on after the brought the refrigerator in the house . Also the freezer door on the inside is cracked exposing insulation. So i cant keep anything in my freezer for safety concerns.Now i have to wait 12 weeks for new doors. I should of sent it all back!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    So far it works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as noisy as I expected after reading all the reviews. I was excited about the option of having the gallon milk jug in the door bin but after I put everything in the fridge I decided to keep condiments in the door bins, less digging for these items if they were to be put on the glass shelves. Wish the deli tray and veggie bins were deeper and would hold more, hard to put a full stalk of celery in veggie bin, its not long enough. Ice cream is softer than what I would like in the freezer but about the same as my old replaced fridge with top freezer. Best Buy delivery guys were great and very careful not to damage door ways when bringing in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great choice for an apartment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ! Love it’s sleekness and style. Plenty of room in the fridge as well as the freezer. I also enjoy the customization of the drawers inside to fit me and my roommates needs!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great Fridge for a homecook!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very large and holds a lot of groceries. There are a lot of storage bins on the door, two bins at the bottom and a half (snack bin) in the middle. The freezer is large and has a metal rack to split the top and bottom levels. Overall the fridge works great and keeps everything cold and frozen. My only complaints about the unit are that the bins at the bottom do not open and close very smoothly and I would like for the snack bin to be larger.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 5 out of 5 stars

    Perfect Replacement for My Old Fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Whirlpool 20.5 Cu. Ft. Top-Freezer Refrigerator in Monochromatic Stainless Steel to replace my old fridge, and it has been a great match! The only difference is that the door opens from the opposite side, which is taking a bit of time to get used to, but that's just a small adjustment. Other than that, it's perfect! The delivery and installation team did an excellent job. They were on time, worked seamlessly together, and got the fridge installed quickly. I also want to thank the online rep who helped me pick out the perfect match for my old model—they were very helpful and made the process easy. Overall, we love the new fridge, and I couldn't be happier with my purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Replacrment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad we choose this refrigerator, It runs nice and quiet, has lots of room, easy to keep clean and operate. Freezer freezes at the right temp , lower part keeps food nice and cold. Love it , it's not to bulky

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Ed's Frige

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the refrigerator on Dec 11, with a promised delivery on Dec 15. That did not happen and I was promised a delivery on Dec 21, that did not happen and then was promised a delivery on Dec 28. The refrigerator finally arrived. The delivery was done by two experienced technicians who did a great job placing and removal of the old appliance. When I checked after they left I found on shelf was broken and there was a lot of tape on the sides and inside. The refrigerator works fine and fits nicely in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good fridge for the price. Works great and very roomy. I like that the mid interior drawer slides to give options for storage below.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Works Well for Our Needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older house and an area that would not accommodate any of the new larger refrigerators. When our old fridge stopped working we wanted to find one that was similar in size. This one fit the bill and has worked out well so far. We've had it for about a month and other than a squeaky door we've had no problems. The Best Buy delivery guys were very courteous and made sure everything was set up correct and cleaned up the area before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator and very cost effective. I love the fact that is very roomy and it is just what my family needed. It works very well and has a quiet motor.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    nice fridge for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator allows ample space but wish had light in freezer and light in fridge took up less space. Also the if the bins were made of thicker plastic to make them more sturdy. recommend for people who don't need a large freezer and only have limited location space to put refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    The price is right

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is totally worth the price. It’s cold and it fits perfectly in my kitchen. A few things I don’t like about it and hence the 4-star rating. It gets loud sometimes, but only for a minute or so. There’s no light in the freezer and the bars in the freezer and fridge door are too low and things can easily fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Perfect Appliance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this refrigerator for many reasons. Especially like the large freezer capacity allowing stocking up on frozen products as well as home made foods. I was originally considering the purchase of a small chest freezer but not now necessary. The interior of this appliance is perfectly designed...for ease of accessibility and view of all items. Particularly, also, the left to right center sliding storage draw allowing placement of various size purchases easier. Again, perfect appliance for my family needs and excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Fridge So Far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only been a month. Ask me in five years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quite, holds a lot of food, tight seal around doors, adjustable shelves, and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Lots of room. Even got a second one in the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Noise level

    Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for a rental home I own. It is nicely designed, has plenty of interior storage area in both the refrigerator and freezer compartments. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally chosen a different fridge and ordered it online. The fridge I ordered was backordered for several months. This Whirlpool was available. I researched it extensively. The reviews said that it was loud and didn't keep the food cold. I decided to take a chance and purchased it. I have had it for two weeks now. It is not loud. It is a perfectly normal refrigerator. I am very pleased with my purchase! I did not want an electronic nightmare that would break in a million different ways and cost me a lot of money. This was perfect for my family's needs.

    I would recommend this to a friend