Customer Ratings & Reviews
- Model:
- OBX WRT311FZDM
- SKU:
- 6581498
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's excellent overall performance, perfect size, and surprising capacity. They also appreciate its low noise level, well-designed aesthetic, and easy-to-adjust temperature controls. However, some customers note the absence of a light in the freezer and insufficient shelving on the door. Additionally, a few customers mentioned the product's basic feature set.
This summary was generated by AI based on customer reviews.
Ok but loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue was the delivery process. I was not home during it. They definitely didnt wait or told my wife to wait a couple hours at least to plug it in. Worried thats why its so loud now. 2nd they had dirty hands and left black marks all over the white fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rich. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Ice Maker is to slow in makinng ice, or is under
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a good purchase, there should be a space in the door designed for a egg tray
I would recommend this to a friendFridge was just I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came on time, which was great. Removal of the old fridge and the install of the new was done very quickly and your staff knew what they were doing.
I would recommend this to a friendrefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Whirlpool refrigerator that just quit on me after 32 years, so figured I would purchase another one
I would recommend this to a friendreginac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not receive refrig yet. looking forward to finally getting it.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Whirlpool for 18 years was going out had to get a new. Like this one I purchased has more room. I recommend this refrigerator.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It will take a while before the refrigerator works as we need it to
I would recommend this to a friendHAPPY WITH INSTALL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY NICE AND GREAT SERVICE, THE DELIVERY MEN WERE VERY HELPFUL AND POLITE.
I would recommend this to a friendGood refrigerator for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with nicely adjustable bins on the door. If you want the doors reversed, save the money and do it yourself.
I would recommend this to a friendFridge/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still don't know how to put the kick plate on it. Other than that, i love it
I would recommend this to a friendRefridgerator Door squeaks loudly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call customer service and get silicone to apply on door hinges to stop to loud squeak every time you open and close door.
I would recommend this to a friendExcellent Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic features. Wish they gave ice maker and I had to pay extra to get ice maker. Everything else pretty standard and straightforward
I would recommend this to a friendProduct hasn't arrived. Cannot leave a review!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.
Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.
We hope this helps you get things sorted out quickly!
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like dimension s. The black shoes few spots of finger touching.
I would recommend this to a friendAverage at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is average quality, but I guess you get what you pay for. Plastic components inside are thin construction. Temp control is limited to a few settings which doesn’t provide enough fine tuning of the temp range. And it’s noisy. You’ll never have to wonder if your refrigerator is working, you’ll hear it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ddf200, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
David was awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David was very helpful,professional and cooperative. Thanks so much.
I would recommend this to a friendGreat job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, you guys always make us happy. Staff was very professional
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and delivery. We were very pleased with our purchase.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one refrigerator but i need two for my big family need. This is why i decided to purchase a refrigerator. I searched online to get a new and found in bestbuy
I would recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.