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Customer Ratings & Reviews

$1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3562 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,562 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about 6 weeks and we love it. Old one was bottom freezer and ice maker always leaked and not really convenient for organization of food. So we opted for an old school top freezer and it runs perfect! Freezer is big and we make our own ice. No regrets on this one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Review of Whirlpool 20.5 Cu. Ft. Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance! Very quiet and energy saving. Roomy too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like how short it is. Can't slide milk jug around on top shelf because it hits inside light. Like clear shelves and wider shelves is nice. Works well, was noisy for about a week. Would not have chosen if I wasn't in time crunch. But it does work well, just short and wide

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect for the garage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older GE s by s wld auto defrost itself once per month and cost $200 in food each time. After the third time I decided it time to find smthing that would do job as our garage fridg/frzer. Not wanting to spend a ton on smething used only for food/d bev overflow, I was hesitant because everything I looked at was $600 plus for something that was same size as the old fridge. My thoughts were to simply buy a single freezer unit then store any bev, extra milk jugs, etc. in coolers with ice. Not the best way to go about it but who wants to spend $1K on something that will just collect dust (my thoughts anyway). Then it hit me.. Best Buy sells appliances. It's not the place I used to think about when considering home appliances but I have had nothing but excellent service from this company with all our electronics since they have been in our area. As I looked at their fridges I was amazed at what you could get for the price! Bought LARGER fridge for UNDER anyone else's "Sell" price plus extra warranty. And, delivery guys were awesome! Prof. and ON time! Will now start with BB before anyone else.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Solid refrigerator so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is working well at our church but the door was damaged when it was delivered so we've had to wait a few weeks for a diagnose and repair.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great functionality and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent appliance at a great price. It's very spacious and well designed. Temperature doesn't fluctuate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the refrigerator for a few month now and it’s been great. The freezer works very well, the refrigerator temperature is perfect and it is very spacious. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Whirlpool Top freezer, refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and works very well. I personally like that it is not a " smart refrigerator". The freezer on the top is roomy too. And the door can be hooked to open from the left or right, depending on your room space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL RULES !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a 72 yr old single male and I have been a very, very, satisfied, and loyal, Whirlpool customer for over fifty years. I bought a brand new Whirlpool washer and dryer in 1968. The washer worked fine until it rusted out and stared leaking, about ten years ago. I replaced the washer with another Whirlpool. As for the 1968 dryer, it still runs fine and I can dry 5 pairs of Levis in less than twenty minutes. This is my third Whirlpool refrig that I have purchased new during the last fifty years. I had no problems ever with the last refriges, The only reason I replaced them was to color coordinate my kitchen. The first one was white, never had any problem with it. The second one was almond, never had a problem with it. The third one, which I just bought is stainless steel. At my age, and the way Whirlpool appliances last, they will bury me before this refrig dies. Samsung, LG, Insignia, GE, all make both refrigs, and TV's. Read the reviews on their refrig's, YOU WON'T BUY ONE. As far as TV's go. I have had some LG, Insignia, and currently a Samsung. They have all been great, trouble free TV's. I just hope Whirlpool doesn't get into the TV business. Just keep doing what you do best. Keep making the BEST, affordable priced, appliances for the American people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    No Freezer Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine BUT I didnt know that a freezer could Not have a light. I overlooked that fact when purchased. So keep in mind this product has no freezer light. Had i noticed, i would have made a different purchase. Otherwise, it runs fine, keeps cool fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek and Modern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is a great brand and I bought this fridge sight unseen during their Memorial Day Sale. We had the Best Buy crew delivery, install and haul away our old fridge. Communication during the entire process was excellent and setup and haul away were done quickly but carefully. I love having a new fridge that does not freezer burn everything I place in the freezer. While we have only had the fridge for a couple weeks it is meeting our expectations and we are happy to have a modern fridge that is not from the 80s. The fridge when cooling is nice and quiet. Doors come preinstalled with hinges on right. We switched them to the left side. Works best to have two people do it, but not impossible with one. Make sure to not place sensitive items near the bottom shelf fan. We had eggs freeze by placing them on the bottom shelf. This was to no fault of the fridge as temp is where it should be. Just something we learned the hard way having something newer than our old fridge. Definitely recommend this fridge. Great value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Decent fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is basically what you pay for. It's doesn't have many frills but it's a solid choice. It's works great and does the job. It has more room than you would think. The shelving is a little different but after some moving around it works out nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer light

    Rated 3 out of 5 stars

    Not great, not horrible It's a cheap fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has no light. Extremely loud. Just feels cheap overall. Doors feel like they don't seal, but I think they do. Freezer shelves "leak," i.e., they aren't flush with sides and back so things fall off. If I'd known this, I would not have ordered it. So it goes with ordering online, sight unseen. Even if I'd seen this in-store, not sure I would have recognized the flaws.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator works perfect for me. I love the bright LED lighting, the compartments are spacious, runs very quiet. Freezer is also very spacious too. Being a Whirlpool product, it is very reliable and a trusted refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Whirlpool top freezer refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new Whirlpool Refrigerator. I have loads of space in the freezer and refrigerator it self. I truly like the clear drawers, which makes it much easier to see what is inside. Also makes the refrigerator look classier. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Top Freezer Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my new GE top freezer refrigerator because the refrigerator part was not getting cold enough. Best Buy was great about allowing me to return it. I picked out Whirlpool top freezer refrigerator. It is a bit larger than the GE i had. It is quiet and keeps everything nice And cold. And the Whirlpool was on sale, so i got money back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Nothing fancy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator had to be returned because it was heavily damaged. The second one arrived one week later. The lighting inside is not as good as my old Amanda. There is no light in the freezer which was a disappointment and it just looks a little dark inside. Seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and very spacious inside runs quiet enough to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect for our office kitchen -HORRIBLE SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the product but the SERVICE was pathetic. NOT ONE PERSON EVER CAME OVER TO APPLIANCES TO ASK ME IF I NEEDED HELP. Not one! I was up and down the appliance aisle several times for a good 10 minutes. I will tell you that many associates were standing around looking at their smart phones of course and talking about their weekend. I was there on a Monday morning. Then the manager didn't believe me when I said there was a sign for free haul off ON THE REFRIGERATOR I WAS BUYING. I had to go show him! He could not even find the frig I was buying. The associate ringing me up has as much personality as a rock. He looked all of 17 years old. Her knew nothing about nothing. This was in Customer Service too because I was buying for TAMU and we are tax exempt. The manager said that sign should not be there but since it was, then he would honor it. It really put him out. He acted like the $15 or so dollars was coming out of his pocket! I was just going by YOUR SIGN! The staff was pathetic as far as customer service and I won't be buying anything there again if I can help it. I purchased my home refrigerator there a few years ago and service was much better. I also bought my flat screen HD TV there a few years ago and service was much better. WHAT HAS HAPPENED? I am disgusted. I won't be back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Garage fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace my old one in the garage, so far so good. It’s the perfect size and had enough room for everything I need it for. Highly recommend.

    I would recommend this to a friend