Customer Ratings & Reviews
- Model:
- OBX WRT311FZDM
- SKU:
- 6581498
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's excellent overall performance, perfect size, and surprising capacity. They also appreciate its low noise level, well-designed aesthetic, and easy-to-adjust temperature controls. However, some customers note the absence of a light in the freezer and insufficient shelving on the door. Additionally, a few customers mentioned the product's basic feature set.
This summary was generated by AI based on customer reviews.
Terrible purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst purchases ever made. Had it delivered to our home and stored it in my garage until my daughter was moving. On moving day while refrigerator was still boxed and never opened when we went to open box it was so damaged it was unbelievable. The box and all the foam was all intact and you would never know it was damaged. It was so damaged it literally looked like it was damaged then boxed up. This was a gift for my daughter and we was scrambling on moving day to find another refrigerator and unfortunately we had to go to a competitor to buy one.
No, I would not recommend this to a friendnew refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to turn it up to get items cold the way I like
No, I would not recommend this to a friendTerrible product Stay Away!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has MAJOR condensation issues. The service guy said there were 200 other with the same issue I had. 1st they said there was an ice blockage stopping air flow between the freezer and fridge. then they replaced a fan. Then they replaced the door. I still have pools of condensation in summer. Puddle of water in the vegetable bins. Service just came back and seems to be starting the whole cylce over! Why don;t they just replace this lemon?
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Westie, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Very good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product big enough for all your needs lots of space
I would recommend this to a friend Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, just a basic unit that stands out by capability of ice making
I would recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bins are a little flimsy water line for icemaker has a metallic taste
No, I would not recommend this to a friend- Pros mentioned:Capacity
Great gift for my mother, she loved !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was amazed at how much stuff the fridge can actually hold!!
I would recommend this to a friend very noisy refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very noisy when it runs. Shelves are not very strong. Glass shelves bend about 1/2" when I put the same bottles on them that I had in my Amana.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey poor, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and Freezer Doors storage could be deeper.
No, I would not recommend this to a friendno frills but hopefully lasts a long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a rental property. Hope it holds up for years to come!
I would recommend this to a friendNice looking but loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge. Arrived on time and in good shape. Motor is loud. I would be annoyed if it was for my own house, but I put it in a rental unit. Wouldn't buy again because of the noise, but its not worth the trouble to try to exchange it.
No, I would not recommend this to a friendGood size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. But the items take forever to freeze in the freezer.
No, I would not recommend this to a friendIf u want a freezer then buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer works like a champ. The fridge on the other hand never worked from day one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Great deal for 1st time buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome FRIDGE first time buyer had others already
I would recommend this to a friend Not what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This type of frigireitor is not what I looking for
No, I would not recommend this to a friendnot reliable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the fridge for 2 years and already the thermostate and blower went out. This was an $800 fridge which was a lot of money for us, so I can't afford to replace it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Standard refridgerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice from the icemaker tastes like chemicals...
No, I would not recommend this to a friendStops working regularly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this item for a full year, and now it's died for the 3rd time. Stops cooling, defrosts everything, starts clicking. Best Buy was no help. They gave me 800 number. The person I spoke with didn't want to schedule repair because she said clicking is normal. Reading from her script. Defrosting is not normal. Losing groceries 3 times in a year is not normal. Have repair person coming tomorrow, but I was warned I may need to pay $130 even though I've owned it less than a year and am still making payments.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Lynda, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Noise level, SizeCons mentioned:Door seal
A 'Not Bad' refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My requirements for a refrigerator were related to height (this one fit), noise, glass shelves, and a drawer in the middle. Quiet is a subjective term, but this refrigerator is a heck of a lot quieter than my old refrigerator, that said my dishwasher is quieter than my old one. The refrigerator is also noticeably deeper than our previous mid-90s model. The shelving is fine and spaced well. All in all it is a perfectly adequate refrigerator. It's not going to change your life or anything, but it does what it needs to. Pros: Relatively quiet Sturdy glass shelves Cons: Door seems poorly balanced even after multiple attempts at balancing via bottom wheels. Meat/Cheese drawer is difficult to close, probably due to it being adjustable from left to right. Adjustable shelving in door ends up loosing a lot of space compared to non-adjustable full length shelves.
I would recommend this to a friend The refridge is ok, but a miserable experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In-store personnel an the final delivery guy were good. Everybody else i dealt with was awful, terrible, unhelpful, rude, and about every other negative adjative i can think of. Best buy needs to fire its entire tel cust svc operation and get rid of all contract delivery contractors. All in all, it was a miserable experience.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Misterp, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.