Customer Ratings & Reviews
- Model:
- OBX WRT311FZDM
- |
- SKU:
- 6581498
Customer reviews
Rating 4.4 out of 5 stars with 3564 reviews
(3,564 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the refrigerator's excellent overall performance, perfect size, and surprising capacity. They also appreciate its low noise level, well-designed aesthetic, and easy-to-adjust temperature controls. However, some customers note the absence of a light in the freezer and insufficient shelving on the door. Additionally, a few customers mentioned the product's basic feature set.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Great Garage Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a garage fridge! Holds plenty of drinks and the freezer is good size too.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 2 out of 5 stars
Low quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No freezer light Bottom drawers have no cover, so there’s large gap between where you pull it out and the top shelf Makes loud noise
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Whirlpool® Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please see the link to hear the normal noises a refrigerator will make.
Please click on ""Operation"" then "" Noise"", this will give you links to hear the normal noises. https://producthelp.whirlpool.com/Troubleshooter?thispageid=11675
If this does not resolve your concerns, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
- Pros mentioned:Size
Rated 5 out of 5 stars
Good size for a small space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for a small space. It has plenty of shelf space, and racks on the doors. This is a reasonable price for a top and bottom. It seems very well built. I would buy another one if I need.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Great refrigerator for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really has ample space. Purchase for a vacation rental in Hilton Head South Carolina. Very pleased with it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator Change
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I ordered and what I wanted. Replaced my previous Whirlpool with a new one, almost exactly the same. Like the space and easy to clean, etc.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Whirl pool frg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered were very nice and polite. The frig had lots of storage
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator. It's nothing fancy, but definitely does the trick!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little noisy. Works well, freezer and fridge cool down.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product for the money. We will see if it can last as many years as the one it replaced!?
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Cons mentioned:Door seal, Freezer light
Rated 1 out of 5 stars
Omg! Stay away!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am lucky! Got 6 years out of this poorly made refrigerator. To start, the sides (guess you call them seals) are never fully aligned. It stays closed but really have to push to ensure. Now, the freezer works and gets cold but it now creates a huge block of ice. Why is easter leaking in the back of freezer? If I don’t chip away at it, it will leak to the fridge. So, I emptied it out and did some research. I cleaned the little drain (gets dusty bc they use cheap particle board to cover the fan). The fan is clean and works properly. Still, water continues to creat a long ice block in freezer. Not normal!! So we now have to buy a new one. I wouldn’t dare purchase another whirlpool. I just don’t find them reliable. Lastly, for $849- put a freaking light in the freezer. It’s so cheap folks!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Dontbuywhirlpool, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery fast and they were professional. I always enjoy doing business with Best Buy.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for less than Lowe's. Delivery was very efficient and well done.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator/freezer. Completely satisfied.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud! Our old fridge didn’t make any noise, and this new fridge has a constant hum!
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Lots of door space for large bottles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large freezer and refrigerator has reversible doors and can have an optional ice maker..
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for the price. No frills, but works great for what we need it to do.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Whirpool-20.5 Cu. Ft. Top Freezer Refrigerator-Bla
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good, just what I was looking for. Only concern was to late receiving.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
HappyCamper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More space than average size. Runs quietly. Easy to clean.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Door seal
Rated 2 out of 5 stars
Wouldn't by another Whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
STOPPED WORKING IN 2 1/2 MONTHS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS OR ANY OTHER WHIRLPOOL PRODUCT. THEIR WARRANTY PROGRAM IS A JOKE. Purchased this refrigerator because it had mostly good reviews and seemed to be a good value. Delivery was on time and they set it up great, took away all of the trash and were pleasant to deal with. Then, 2 1/2 months after buying this refrigerator, it began to make an intermittent clicking noise, then stopped cooling. We lost the entire contents of the our refrigerator. I called Whirlpool and they said they would send a qualified repairmen to fix the problem the next day between 8-12, The unqualified person who showed up at 12:40 said that the compressor was bad and he couldn't fix it, that they would report it to Whirlpoo.l who would make a decision on whether to fix or replace it, and that if it was to be fixed, he could not do it as he was not skilled enough to do it. I called whirlpool and they confirmed that their repair contractor had no skilled technicians for 2 weeks. They scheduled someone else to come out. I called them first to advise what the problem was so they could order parts. They assured me that their technician would have the skills to diagnose and repair the problem. He too showed up late and said that it was a bad compressor and that Whirlpool would have to decide to replace or repair, either way, our refrigerator was not getting fixed that day. Whirlpool tells me that the repair facility will order the parts but it will take 7-10 business days for them to come in. I explained that we need our refrigerator, we have kids and need to be able to keep food in the house and asked if they can expedite the parts process. The young lady on the phone said they can't expedite the parts BECAUSE THE SHIPPING COMPANY DOESN'T TREAT EXPEDITED PARTS GENTLE ENOUGH AND THEY WILL ARRIVE DAMAGED!!! This is professional grade b.s.. She offered a $50.00 visa card that will arrive in 6 weeks. Yaaaay. After 2 1/2 months of working, it broke down and Whirlpool is not willing to spend a few extra dollars to expedite the repairs and works with unqualified, unprofessional repair technicians. Will never buy one of their products again.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend













