Customer Ratings & Reviews
- Model:
- OBX WRT311FZDM
- |
- SKU:
- 6581498
Customer reviews
Rating 4.4 out of 5 stars with 3562 reviews
(3,562 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
est customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and size have large frizzer I recommend this fridge
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Very happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a pleasure very quiet and keeps everything just the right temperature
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Cons mentioned:Door seal
Rated 4 out of 5 stars
love the black but not the scratch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, but came with a scratch down the left side of the door. Was offered to exchange for new, but who is to say the new black fridge wouldn't have a scratch. So got a little refund. I have gotten some touch up paint. Works for me.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend Rated 5 out of 5 stars
Simple Can Be BETTER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refridgator from the outlet store in Bedford Park,IL I had a nice Kenmore refrigerator (double doors/freezer at the bottom). In 2 years the fans went out TWICE!!! So we decided to purchase a refrigerator that doesn't have all the "bells and whistles" lol It's just a plain ole refrigerator that keeps our food cold.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Surprise!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 2nd that sits in the garage. I honestly did not expect it to be as nice as it is. Larger than the one it replaced and takes less space. Bright light inside and smart shelving for beverages. Very happy with it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup on the inside of refrigerator and very quiet
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great Refrigerator for the Price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. Nice and cold. Good room and drawer organization.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Essential Capacity Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A "no frills" fridge with decent capacity and shelving without all the unneeded pricey extras. Maybe not the quietest model, but not as loud as an aged and failing ~15-yr old model we had to replace with this one.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a value for money product. When I received the product found a dent inside the freezer which I reported and customer care was ready to replace it with new one. Due to the current situation I do not want it to be replaced so best buy offered a gift card for accepting product as a courtesy. Thank you best buy for giving gift card.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Efficient and uncompicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I wanted was a replacement refrigerator for my cellar. This was perfect: lots of space, good ratings from many purchasers, nothing too fancy and free delivery. It was also great that for less than $15 I could get the old one hauled away! I am very satisfied with this entire buying experience.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced the side-by-side that we originally purchased. The S-by-S door is not open up enough to gain access to the frig side. This we due to being located in a corner of our kitchen. This top-mount frig was a replacement which was like our original frig. This work out much better. In fact is seem to actually have more space into that the SbyS.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Perfect for our house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fits the space and seems like it holds more food than it should!!
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge! It is bigger than our original one. It does have low hum every once in a while but I don't mind it. The delivery people came in and out under 20 minutes to install everything, I was very impressed with everything!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent Refrigerator!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered midweek from Bestbuy and was able to schedule the delivery for the same week. The delivery went well. The fridge came at the beginning of the time frame given (which was a huge plus) and the guys were very swift in unpacking and bringing it into my house. Overall the delivery took maybe 15- 20 mins. This fridge is being used as a second fridge. It is spacious and serves its purpose very well.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
B+ overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy the monochromatic stainless steel if you have or ever want to have children, a roommate, a spouse, house-guests, or a pet. Smudges appeared during the installation and try as I might, they just will not come off. The delivery and installation was terrible and either due to the shoddy construction and parts or inattention to details, my floor was left littered with broken plastic pieces and the fridge itself was scratched, chipped, with punctured rubber in places. Best Buy is thankfully replacing it but overall not a great experience. While waiting on the replacement, the temperature has been highly variable (up to 17 degrees difference upon opening it) and I ended up turning it down after over the contents froze. The layout and size are both fantastic and it is easy to adjust the shelves to fit your needs. Is it an improvement on the 30 year old fridge I just replaced? Yes. Would I buy it again? Likely yes, as the options for this space were very limited.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator, runs quiet, keeps a very stable temperature.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great refrigerator for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is a good size, it works great, and the price is right!! They delivered and installed it with no mishaps.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Door seal
Rated 4 out of 5 stars
It's a practical refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator in general. The only thing unsatisfied is the storage area. In the refrigerated area that lost some space due to the Thermo/light control unit. Both doors are too loose, either the minimal opening or wide open to the maximum, they can not hold on to the opening in between.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
I can hear you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomy and cold but noisy- it took a few days to get used to spurious noise even after it stopped "running". Also, the biggest door shelf is just a couple of inches from the floor and hard to reach down to.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for our needs. Quiet. Price was very good.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend













