Customer Ratings & Reviews
- Model:
- OBX WRT311FZDZ
- |
- SKU:
- 6580989
Customer reviews
Rating 4.4 out of 5 stars with 3562 reviews
(3,562 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Freezer didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Mike, We apologize for any inconvenience this has caused you. This is something we do not want our customer to experience. We are happy to hear that the new Refrigerator is working as design.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black is really nice. Everything I wanted. Delivery was great
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
help on the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator works fine. the freezer door leaks air.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Price was right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced with this unit, had a side by side before which never wanted to shut off and was using way to much elec.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! This replaced a similar Whirlpool that lasted for 20 years!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 3 out of 5 stars
Good but not great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really regret not having a light in the freezer !
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wan simple and efficient, not a fan of the new technology.......break easy
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a refrigerator that we were not able to use. It was promptly replaced for a great Whirlpool with no replacement charges.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Freezer light
Rated 3 out of 5 stars
Cheaply put together, Made in Mexico, Big Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large, made in Mexico Whirlpool. Not made well at all, cheaply put together, noisy, not energy efficient, but inexpensive and plenty of space with a large freezer. Cons: -Made in Mexico -Cheaply made -- everywhere. Everywhere there was excess glue at the seams (even gunk between the glass on the shelves), things slightly askew, imperfections everywhere in the manufacturing. Nothing major, but all around you can see how cheaply it was put together. Even the bins feel cheap (thinner plastic than the older models). -Unit is about 20% noisier than the old unit it was replacing (another Whirlpool from 12 years ago). Not terribly noisy, but certainly somewhat noisier than previous models. -The outside doors (both for the freezer and main compartment) feel cold (or at least cool) to the touch when the unit is turned on -- not room temperature as with normal refrigerators -- showing the insulation isn't very good (the outside doors on every other refrigerator I've seen has always been at room temperature). -Energy-wise, it's only so-so, with a rating of 436kw/h (it's not EnergyStar rated and not very efficient). Compare that to numbers in the high 300s for EnergyStar rated ones of similar size. -No LED light in the Freezer. Really, Whirlpool? Really? Pros: -Cheap. When on sale it can be an ok deal (if the thing lasts) for what you get. If you don't have a lot of money, you get a big fridge and large freezer for a moderate price. -Lots of freezer space: the 6.1 cubic foot freezer is nice if you freeze a lot of things as I do. Much bigger than 18 cubic foot models that only have 4-5 cubic foot freezers (the main reason I bought this, instead of better-made 18.2 cubic foot models from GE or other makers). To me, Whirlpool is no longer the brand it used to be -- not at all -- and is no longer a selling point. I don't mind it being made in Mexico (as a lot of brands are made there now) but unless you pay through the nose for their high end models, you now get cheaply put together stuff that is manufactured in Mexico very sloppily. I would NOT honestly recommend it to a friend, but did buy it myself for the affordability and large freezer size. My suggestion is to look for the features and size you need, and purchase based on that, NOT on the brand anymore. Also, if you have a credit card that doubles the manufacturer's warranty, it might not be a bad idea to put it on such a card. The main selling point is the price (affordable when on sale) and the large freezer and main compartment space. I've had it a relatively short time, and it works. We'll have to see for how long. Not a 4- or 5- star unit by any means, that's for sure. Not a 1-star either (it does work), but in the 2-3 star range.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions and fits well in my kitchen. I'm very happy with my choice!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Fit perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to change the way the door opened easily
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Spacious. Can’t beat the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace the fridge in the garage. It is spacious and well lit and cools well. It is a little noisy but I don’t care
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Beautiful appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliances look great!!! Perfect fit and all descriptions given at time of purchase were completely accurate. Love them.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the frig but the crisper drawers are too small
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator fit the space and needs of our family great. I was impressed with flexibility of the shelves.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very grateful for the service. Excellent communication, and everything.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a refrigerator for a long time and to find one at such a good price it was amazing to finally be able to use it after it was delivered l.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Inexpensive Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service,great price and warranty! This was purchase for a Rental property! They delivered it on time, installed it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge,good value, only suggestion is to supply another tray for the door
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints do show on front But otherwise works great
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend














