Customer Ratings & Reviews
- Model:
- OBX WRT311FZDZ
- SKU:
- 6580989
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.
This summary was generated by AI based on customer reviews.
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an extra refrigerator and this one fit right in. A lot of space and a good price.
I would recommend this to a friendNo title.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator makes a slightly loud humming noise at times. Freezer shelf is not adjustable -disappointed!
No, I would not recommend this to a friendLove the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easily cleanable. I would recommend this product
I would recommend this to a friendLasted 2 years, stay away from this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried fixing the fridge 3 times with 2 different companies but they ended up telling me that they tried everything and nothing seems to fix the fridge. I've read others complaining about the same issues. Fridge would have condensation then suddenly starts freezing like crazy. spent over $400 on repairs for nothing. Very disapointing
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Worth it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and spacious! Very satisfied with our purchase. Still holding strong.
I would recommend this to a friendGreat size for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and good price. Fast delivery and cheaper than other places for the same size and look.
I would recommend this to a friendGreat frig for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is a little loud but after awhile you don't hear it.
I would recommend this to a friendPoor choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry I didn't research this refrigerator more. The shelves are not split which makes for ungainly use of space. Also, the unit is to small to accommodate food storage for party planning. Just a poor purchase on my part.
No, I would not recommend this to a friendStay away from Whirlpool.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator will NOT work in a garage and doesn't state that anywhere in the description/specs. The operating range is 55 degrees to 110 degrees and the only thermostat is in the refrigerator. I keep my garage 40 degrees in the winter and this is cold enough that the refrigerator never runs so freezer items aren't kept to freezing temperatures. This is a design flaw that could be alleviated by adding a thermostat to the freezer. You'd think a company making refrigerators for this long would have figured that out. This is the only refrigerator I've seen that doesn't work in the garage including one I've had in my own for 8 years prior before it went out and many family members who keep them in their garage. This is an unreasonable spec IMO and it's unreasonable to expect homeowners to read all the fine print in the manual before buying any appliance, IMO. Whirlpool support will offer no help because it's functioning as designed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey shnd, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great refrigerator for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install. Didn't get ice maker but am going to install one soon. Lots of room in ref and freezer
I would recommend this to a friendGreat fridge, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge for a few months and have had no problems with it. It does what it’s suppose to.
I would recommend this to a friendFridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one I bought yet it’s simple enough to store what I need
I would recommend this to a friendRefrigerator Delivery and Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was very professional and did a great job.
I would recommend this to a friendHelpful space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very helpful for additional food.
I would recommend this to a friendNoise box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator makes so much noise I have to wear headphones just to watch television, my 30 year old old fridge was quite compared to this sound machine.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey regretable, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
LP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great costumer service . Arrived on time as promised
I would recommend this to a friendCustomer service needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works fine as a fridge but I am very unlikely to buy anything from Best Buy again. The original fridge I ordered was delivered damaged. Poor customer service told me they couldn't get a replacement but I could get similar. But guess what, I had to pay more. Then the new one didn't match, isn't level, is noisy, and I had to put the handles, logo, and hinge covers on. It is dirty and not what I originally wanted. Overall, your delivery teams were excellent, but your customer service was horrendous.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sakes people very knowledgeable for all products, were more concerned as to what was best for us
I would recommend this to a friend- Cons mentioned:Freezer light
No light freezer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that there Is No Freezer light . it is a great dis advantage to have to turn a light on or a flashlight just to see in the freezer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello NoLightFreezer! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Good value for the money.
I would recommend this to a friend