Customer Ratings & Reviews

I purchased this Whirlpool top freezer refrigerator 01/2017 because after 19 years my Magic Chef finally started to give out on me. I have to admit I was a bit skeptical about purchasing this fridge because of the bad reviews I saw. I'm here to say that it works beautifully, keeps my fresh foods very cold at the recommended manufactured temperature setting and my freezer keeps all of my frozen goods frozen the way they should be and my ice is made super fast after I fill the trays with water. I absolutely LOVE my Whirlpool fridge and I would definitely recommend this fridge to anyone who is looking for a great fridge that works well at a good price.

Very happy with fridge on default settings. Decent size for food for two weeks at a time for 2 people.

It works great and fits in the spot perfectly. It was the perfect upgrade for my home

This fridge is perfect for everyday use with no frills.

I bought this refrigerator and it was delivered yesterday. I have left it on high to cool the refrigerator and to test the interior temperature readings. I have 1 thermometer in each section. I have loosely filled the refrigerator with nonperishables since it is in the garage. I wanted to see what the other reviews were referring to in regards to temperature regulation. I realized that the freezer is efficiently in cooling. The refrigerator section struggles to maintain a low temperature. After observing the air flow from the freezer to the refrigerator I realized that there are several design flaws. (1) The venting from the freezer to the refrigerator is small compared to my previous one that had a circular venting area that allowed much more cold air to enter the refrigerator section. This small rectangular hole doesn't allow enough air to cool to keep up with the door open to take things out, then to recover. The motor will have to run longer to maintain the required internal temp. (2) The glass shelves are pretty and easy to clean BUT they do not allow air to easily pass through to the lower level to keep every thing nice and cold. This is a comparison to the grated shelves which allow much air flow to pass. (2) Even if the manufacturer wanted to have glass shelves, it would have been better to have two pieces of glass for a shelf rather than one, because the two parts would have a space in the middle allowing air to travel from top to bottom without obstruction. My personal conclusion is that this refrigerator could have better circulation ability to help move the air throughout the refrigerator. There are two many obstructions to make this happen efficiently. Hence when the refrigerator is opened and then closed it takes longer to recover the cold temp. It will have to work harder and longer to keep up. Since this refrigerator is in the garage and is a second refrigerator, I will use this refrigerator for the freezer section and refrigerator with nonperishables (no dairy or other items that require a maintainance temp of 40 degrees). If I buy another refrigerator in the future, I will pay more attention to the items I observed. This is fine for a second refrigerator. I would require more cooling in my next purchase. This is my personal opinion, any one can have another. Have a good day.

After having returned to Sears 2 defective top feezer models( they did not actually freeze anything), one by Kenmore and the other by Hotpoint, I am delighted with this purchase. I placed temperature gauges in both the freezer and frig and they are right on - O and 40 degrees at the recommended settings. The delivery was easy and this frig is particularly wide - thanks!

I like the services from BestBuy to care customers from beginning up to after sales as well. I can find the best thing which comforts to my need and my budget. I trust BestBuy always!

very satisfied with the look and size of product, was for spare in garage and is perfect, works GREAT

I getting frustrated between Lowe's and home depot. Home depot only delivers. To me i feel, like why cant i just pick it up. We need to order ahead of time. I don't kno when my refridgerater is going down. So we were headed back to Lowe's to buy a refrigerator that i didn't want. So i said let me stop by best buy. They had exactly what i wanted. Cheaper too. Thank you so much for the great service too.

Had some gasket issues, but exchange was easy. Makes strange sounds, and seems to run a lot.

Excellent product. Well designed. Good storage in both refrigerator and freezer.

Nice refrigerator and perfect size for the smaller space available in my kitchen; appreciate the many shelf configuration options and LED lights; however, removed one star since it is particularly loud when running compared to my previous fridge.

Love my new fridge from Best Buy. The price was just right for my budget. It goes perfectly with all the other appliances in my home. Most of all, temperature is perfect and lots of space for my groceries.

Product does what is expected; thank you for having this hard-to-find size refrigerator available. Have your guys wear foot protection while on the job was my only concern.

Great Refrigerator, meets all my needs! Grest storage capacity.

Its very spacious in the fridge and freezer and fits perfectly!

More spacious inside than anticipated. Very economical to run. Keeps food at the right temperature

If not for the running of the compressor with it's loud and High Pitch Compressor's whining we give the unit a better than good rating. Good sized Freezer Refrigerator sections and bins. The doors easily reverse, and leveling just as easy. On max setting the freezer is at 0* F and the refrigerator near 35*. Back to the whining of the compressor, which is noticeable during the day down the hall (Utility RM) to the kitchen and back hall. But at night when all is quite it rings throughout the house with the high pitch being the more notable at the distances from it. Not an old hand at buying Whirlpool's and with a second side/side from whirlpool coming that goes right in the kitchen we hope we don't have the same issue....

I had some anxiety about this fridge after reading the other reviews. A lot of complaints about it being noisy. I understand that all new fridges and the efficient compressors are noisy. So I wasn't sure what to expect once it was plugged in, and in my home. This fridge is not noisy. It is very quiet to me. Seems to be a quality piece. I do like the LED lighting too.

Works great. There is no light in the freezer but that has not been a problem.