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Customer Ratings & Reviews

$1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 3562 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its perfect size, surprising capacity, and quiet operation. Many also appreciate its well-designed aesthetic and easy-to-adjust temperature control. However, common concerns include the absence of a light in the freezer and the limited shelving options on the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,562 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size for a small space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for a small space. It has plenty of shelf space, and racks on the doors. This is a reasonable price for a top and bottom. It seems very well built. I would buy another one if I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really has ample space. Purchase for a vacation rental in Hilton Head South Carolina. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator Change

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered and what I wanted. Replaced my previous Whirlpool with a new one, almost exactly the same. Like the space and easy to clean, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirl pool frg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered were very nice and polite. The frig had lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator. It's nothing fancy, but definitely does the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little noisy. Works well, freezer and fridge cool down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product for the money. We will see if it can last as many years as the one it replaced!?

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer light

    Rated 1 out of 5 stars

    Omg! Stay away!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lucky! Got 6 years out of this poorly made refrigerator. To start, the sides (guess you call them seals) are never fully aligned. It stays closed but really have to push to ensure. Now, the freezer works and gets cold but it now creates a huge block of ice. Why is easter leaking in the back of freezer? If I don’t chip away at it, it will leak to the fridge. So, I emptied it out and did some research. I cleaned the little drain (gets dusty bc they use cheap particle board to cover the fan). The fan is clean and works properly. Still, water continues to creat a long ice block in freezer. Not normal!! So we now have to buy a new one. I wouldn’t dare purchase another whirlpool. I just don’t find them reliable. Lastly, for $849- put a freaking light in the freezer. It’s so cheap folks!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Dontbuywhirlpool, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery fast and they were professional. I always enjoy doing business with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for less than Lowe's. Delivery was very efficient and well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super loud! Our old fridge didn’t make any noise, and this new fridge has a constant hum!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge for the price. No frills, but works great for what we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Lots of door space for large bottles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer and refrigerator has reversible doors and can have an optional ice maker..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirpool-20.5 Cu. Ft. Top Freezer Refrigerator-Bla

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good, just what I was looking for. Only concern was to late receiving.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    HappyCamper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than average size. Runs quietly. Easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Wouldn't by another Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Broke after less than 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a 14-year old LG french door fridge, which endured two moves with the military. As a standard no-frills fridge, we expected it to last close to our LG, especially when used as a secondary fridge and freezer. Yet after 2 years and 9 months, it stopped cooling adequately. Luckily we bought the Geek Squad extended warranty, or else this would’ve been a waste. It’s a shame because the interior capacity is actually not bad. Unfortunately, we Won’t be buying a Whirlpool again.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Nomeronavy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    STOPPED WORKING IN 2 1/2 MONTHS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS OR ANY OTHER WHIRLPOOL PRODUCT. THEIR WARRANTY PROGRAM IS A JOKE. Purchased this refrigerator because it had mostly good reviews and seemed to be a good value. Delivery was on time and they set it up great, took away all of the trash and were pleasant to deal with. Then, 2 1/2 months after buying this refrigerator, it began to make an intermittent clicking noise, then stopped cooling. We lost the entire contents of the our refrigerator. I called Whirlpool and they said they would send a qualified repairmen to fix the problem the next day between 8-12, The unqualified person who showed up at 12:40 said that the compressor was bad and he couldn't fix it, that they would report it to Whirlpoo.l who would make a decision on whether to fix or replace it, and that if it was to be fixed, he could not do it as he was not skilled enough to do it. I called whirlpool and they confirmed that their repair contractor had no skilled technicians for 2 weeks. They scheduled someone else to come out. I called them first to advise what the problem was so they could order parts. They assured me that their technician would have the skills to diagnose and repair the problem. He too showed up late and said that it was a bad compressor and that Whirlpool would have to decide to replace or repair, either way, our refrigerator was not getting fixed that day. Whirlpool tells me that the repair facility will order the parts but it will take 7-10 business days for them to come in. I explained that we need our refrigerator, we have kids and need to be able to keep food in the house and asked if they can expedite the parts process. The young lady on the phone said they can't expedite the parts BECAUSE THE SHIPPING COMPANY DOESN'T TREAT EXPEDITED PARTS GENTLE ENOUGH AND THEY WILL ARRIVE DAMAGED!!! This is professional grade b.s.. She offered a $50.00 visa card that will arrive in 6 weeks. Yaaaay. After 2 1/2 months of working, it broke down and Whirlpool is not willing to spend a few extra dollars to expedite the repairs and works with unqualified, unprofessional repair technicians. Will never buy one of their products again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator,petfect size and looks good.

    I would recommend this to a friend