Customer Ratings & Reviews
- Model:
- OBX WRT311FZDZ
- |
- SKU:
- 6580989
Customer reviews
Rating 4.4 out of 5 stars with 3561 reviews
(3,561 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door seal
Rated 1 out of 5 stars
Does Not Keep Full Fridge Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gasket seal is damaged. It does not stay cold. I have had this since last year in June waiting on it to be replaced. I can't keep my food cold when I cook a big meal and try to store it. I have to constantly try to keep things out of the refrigerator and put them in the freezer to keep the fridge cold. It will stay cold if you have some milk, eggs, butter and cheese in it, and maybe a few cokes, and carrots in the drawer, and some condiments in the door, but that is about all you can keep in it without it warming up past 40 degrees. If you keep it open longer than 1 second it warms up to 45-60. It's frustrating. When we go to the grocery and come home to put stuff in it, we have to pray it will cool off within 2 hours. I have to put the meat in the freezer so the fridge can cool off, and then not forget to take it back out to put it in the fridge so we can cook it the next day. Also on month 14 the digital temperature control and light went out. When they came to deliver the last refrigerator, which by the way was broken, I asked if they could fix it. But he couldn't. They keep sending me a broken or scratched refrigerators. I don't want to accept it. I just want a good refrigerator that stays cool and not a scratched up or broken one, or with loose gaskets. I am going to try the GE. Hopefully they will bring it to me and it won't have scratches on it, or be banged up or broken. This will be the 5th one. I'm embarassed. And I pray it keeps our food cold.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GrandmaA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how the shelves are in this refrigerator. It seems to hold alot more than my old refrigerator. I also like that the vegetable drawer is wide enough for celery, without having to be creative. The glass shelves make it easy to see everything, so I don't lose or forget what is in the fridge. Very satisfied.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 5 out of 5 stars
Great refrigerator; plenty of space!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic refrigerator. I didn't want a lot of extras, and this meets my needs perfectly! It has plenty of space in both the refrigerator and freezer sections. The only extra thing that would have been nice is a light in the freezer, but that is not a necessity. Great product!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
We love this fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge and haven’t had any issues with the fridge itself. We bought the EZ Connect ice maker and installed it to find that we have a faulty ice maker and now have to exchange it out for one that actually works.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 3 out of 5 stars
DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Although the style is very much like my old Kenmore refrigerator, which was the reason I choose it, the quality is inferior. I did notice that there was no ice maker which I figured I could live without, but did'nt notice that there was NO light in freezer and do to the light weight of the doors, they often are not fully closed.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice, reliable fridge for the price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge arrived in great condition and works great. I forgot to measure my doorway to make sure it would fit through, but thankfully the boys that delivered it knew what they were doing and (just barely) got it inside! Had it four months and don't have any complaints at all. :)
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Great deal fridge given the volume of the size
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White gets dirty quick but no choice... had to match the other appliance in kitchen. The texture finish make it hard to clean. You have to get microfiber towel and really wipe it down. For the price it’s worth it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad Best Buy had our choice of refrigerators. Staff helpful in answering questions and the ordering process. Delivery professional. Not a five star as always room for improvement but willing to give 4.5 stars.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Senior citizen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Well worth the price. I like it very much and for sure I’ll get one in the near future. Thanks for good service and nice team.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the refrigerator for a couple weeks. Seems to be good so far. Delivery and setup was exceptional. Highly recommend Best Buy customer service.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
compartment heaven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's wonderful you can change you compartments however you want to, up down, to different height levels on the door & even inside so it's awesome that way. I wish I would have gotten an ice maker tho I can add it & it's QUIET & when you clean the outside with no kids it stays clean for awhile for stainless not like other brands...
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good 2nd Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great second fridge; working as expected. Have always trusted the Whirlpool brand.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a nightmare of an experience with refrigerators, so I decided to to with a "no frills", top freezer, bottom refrigerator Whirlpool model (just like my mom used to have when I was growing up). I'm beyond pleased. This model runs well, is energy efficient, and easy to move (because it's on wheels). I love my new refrigerator!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.American company with an excellent product, all my appliances are made by Whirlpool corporation
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Good refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator door shelves are not very flexible, the rest of the storage is good. The compressor is not as quiet as expected. Overall the refrigerator is good
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Perfect size for space and use; works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for space and use - works well; great value purchase.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Happy Camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased about the temperature of both freezer and fridge! On the medium setting my thermometers average 1.5 degrees F in freezer and 38 degrees F in the fridge.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 4 out of 5 stars
It's a good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator. Here are the negatives: louder than expected, no light in the freezer, no shelving in the freezer, and cost $50 more for the 'black' model.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Space galore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator online about a month ago. I've never purchased anything this big online before but, I am not sorry. I compared it to many others online and it was even better in person. There are roomy glass shelves and I love that the in door shelves are movable.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Noisy fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well its keeping my food cold. However it is not very quiet. Every time I open the fridge door it sets off a recycle kind of sound.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend














