Customer Ratings & Reviews

This Whirlpool refrigerator is a basic top-freezer that replaced our old one. It has a nice, streamlined, clean look, and the doors are easy to open yet seal tightly. The light inside the fridge is very bright and makes it easy to find products, and the shelves themselves are deep and spacious. I like that the cheese/meat drawer can slide from side to side to reconfigure the space inside. I do wish the fruit and veggie drawers were larger, although the humidity controls have kept the produce fresh longer. It would also be nice if there were 2 spaces in the door for milk gallons. The freezer is also quite spacious. The biggest complaint against this fridge is that it is noisy. It makes whirs and hisses, making it seem like it is breaking or not working properly, but it is apparently just the way it runs, as per other reviews. Overall, it is a nice basic fridge that keeps foods cold and fresh.

Overall I am satisfied with this fridge. It is very much like my old 19-year old fridge, so I like the way it's laid out. What I don't like is that there is no light in the freezer. I wasn't aware that it didn't have a light; seems illogical. It seems to be holding the temperatures well. When I close the door to the refrigerator, I have to make sure it is fully closed because it doesn't always close all the way on its own like the freezer door does.

No frills, just a solid refrigerator that does its job. Plenty of space, the glass shelves are easy to clean, and it runs quiet. Sometimes you just need a reliable fridge without a touchscreen or RFID locks on the water filter.

I recently purchased this refrigerator from Best Buy and I couldn’t be happier with my decision. The design is modern and sleek, and it fits perfectly in my kitchen. It cools very efficiently, and I love how spacious the interior is, with adjustable shelves that make organizing so much easier. The freezer also has plenty of room and keeps everything at the perfect temperature. Delivery was fast, and the installation team was very professional and careful with my home. Overall, this refrigerator has exceeded my expectations, and I would definitely recommend it to anyone looking for quality and reliability.

It's a great refrigerator but there are a few things I realized later about it. First, the freezer doesn't have a light. That's probably not a big deal to anyone, but i was used to having one. Second, it's a little louder than my old one, but I've gotten used to it. That's not really a big deal. It's still pretty quiet, but I'm just comparing it to my old one. Lastly, the lighting in the refrigerator part isn't as bright as i was used to. it's LED so that's probably why. Again, not a big deal. I would recommend this refrigerator if you're looking for this type. It's got plenty of space and works well.

My lord some of these reviews had me worried. It is quiet. It is spacious. The doors seal properly and tight enough. The delivery went smooth. Its the exact same size inside and out as the Kenmore Coldspot 106.70232900 that it replaced. Im not to sure of the humidifier drawers. We dont use them anyway for that purpose but i cant see how they would be efficient with those gaps between the shelf and drawer. The only thing i can warn you about is the fingerprints. I cant seem to get the fingerprints to go away. My wife will load this thing with magnets anyway so it doesnt really bother me.

I bought this after our 20nyear old fridge started going bad. It's bigger than the old one which was nice because we have 3 people living here. Anyway, quick pros and cons Pros. 1. Large fridge. 2. Decent shelving. You can fit gallons of milk in the door if you need to as well as the middle and top shelf. 3. Cheese drawer slides left and right. Neat. 4. LED lighting. 5. Large freezer. Cons 1. The temperature control is kind of bad. We've had the fridge for a bit now and at full max cooling the freezer is at exactly 0F and the fridge is exactly 40F. That's not very promising. I would've considered that okay for the default setting (it's a little touch panel with 5 settings, 3 recommended), but at maximum? I'm not entirely sure what to do about it. We don't have a space to put our food in order to do a refund, replacement, or an exchange. We intentionally bought a top freezer refrigerator because one would assume that they would've figured that out by now, given how old the design is. I will likely reach out to best buy for an exchange on my purchase for something a little better, but I'm disappointed in Whirlpool. This is the same fridge design your great grandparents used. How did it manage to get worse? Anyway, 2 stars from me. Nice looking fridge with good space, decent customization, and some fun little features. Minus 3 stars because my food might rot if it gets too warm in the kitchen. Fridges are a pain to replace and install.

I selected this model after reading reviews on several models online and visiting two local stores. Needed something this size to fit my built-in kitchen cabinets. Dimensions were true to spec and the fit was near perfect. It's a standard model with no bells and whistles, which is how I like it so there are less things to break over the years. Nice LED light has a blue tint and is sort of molded into the top/back which frees up room on the top shelf to place taller items like milk. Compressor makes a slight hum that sounds like the air pump on my fish tanks. It's not whisper quiet, but perfectly acceptable to me and a little quieter than my old model. Overall we are pleased.

When our 19 year old refrigerator could no longer keep ice cream solid I decided that it was time to shop for a replacement. This refrigerator suited our needs for a decent price. The only thing this one is missing is a lighted freezer but in all other respects this one is very good. Fairly quiet operation, although you may notice that the compressor motor makes a higher pitched sound than an older refrigerator. I like that this one has a smoother surface than the pebbly surface of our old one - it will be much easier to keep clean. We've had it for a couple of months now and I am happy with its operation. I'd recommend this to anyone who needs just a basic refrigerator that will keep things cold without a lot of "bells and whistles".

The fridge that came with my house was old, the seal gasket had already been replaced once, the motor was noisy, stuff smelled, it was just time. I was just going to the computer shop at the mall, and by pure impulse, I walked over to best buy when I was done. Didn't have to wait too long to talk to a associate. I said I just wanted a basic fridge, bigger and quieter than what I had. He recommended a couple of models, I picked this one. Size is more than enough for 2 adults and 3plus teens. Came up to temp in a quick 4 hours ( manual said give it 24, but I didn't need it) it's quiet, clean , cold, so far it seems to be perfect.

really like the size and the model of refrigerator freezer it is. It's really nice spacious and works very well. Some of the components are plastic, which makes me wonder about the price.

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator review 10/31/2022 The Refrigerator was delivered right on time by Geek Squad Men, unloading went very well packaging removed there was no sign of any damage. Old refrigerator was removed from home and new Refrigerator brought in Geek Squad Men were very careful with doorway clearances as to not cause any damages. Geek Squad Men installed all door handle’s also all small items as covers and fittings, both doors fit correctly and seals sealed tightly also both doors opened and closed correctly with no binding all food bins fit correctly and opened correctly. Refrigerator was plugged in and compressor started Geek Squad Men set Temperature Per. Manual recommended setting and this turned out to work well. After around 15 hours freezer was at –7F main storage 37F refrigerator operation was very quiet with no vibration. The only item I feel would make it better is if they would put a light in the freeze as my old refrigerator had. This Whirlpool refrigerator is perfect for my needs and the Geek Squad Men did a great job getting it setup.

This refrigerator works great! It’s quiet and you can easily clean the glass shelves. The top freezer has lots of room. The bottom vegetable trays keep groceries fresh longer.

I was a little hesitant buying this refigerator because of the low price and a few negative reviews but this turned out to be an excellent refrigerator for the price and I could not be happier with it. It is very roomy, holds many large drink and milk bottles, works beautifully, and is surprisingly quiet. (Some reviews had complained of noise level but I hardly notice that it is running.) I did not touch factory setting of temperature control and it seems to be just perfect. Ice freezes quickly in the freezer compartment (I purposely ordered without ice maker because have not liked ones I have had in the past}. Refrigerator compartment stays very cold without any condensation or iceing. The one thing I can think of that would have been nice is slide out shelves. It is not that hard to get to everything though and not having slide out framework on shelves means you actually have more shelf space. I believe this refrigerator holds more than my old 25 cubic foot Kenmore side-by-side. Delivery went without a hitch and was on-time. Crew was very careful removing old refrigerator and bringing in new one and setting in place.

Our Kenmore refrigerator died during the power surges that accompanied Hurricane Beryl’s outages. (Thank you, CenterPoint Energy!) So, we were desperate to buy a new refrigerator asap and did not have six weeks (yes, six weeks) to wait to receive the one we truly wanted. Whirlpool is well-rated by Consumer Reports, a resource I have trusted for many years, so it was a buyable option. It was not our first choice, but our first choice meant a six-week wait. We purchased ours without an ice maker because we rarely use ice. We have no problem with making ice with the modern silicone molds when we need it. Plus, the freezer without the automatic ice maker has a lot more space for the things we want to keep frozen. My better half especially likes the layout of the drawers in the fridge and the shelves on the door. I like that the crisper and meat drawers are more in the middle and not at the very bottom the way our previous unit were. The bottom door shelf can manage a full half gallon of milk standing up – another feature that I like and that we have not had before. The fit and finish of the inside is excellent. Everything appears to be top quality. The exterior is the fingerprint resistant type. It is not great but it is certainly functional. The temperature controls are easy to read and to use – a big plus. My wife had difficulty with the controls on our previous fridge. Our big unpleasant surprise was to learn that there was no light in freezer section of this model. It never occurred to us that any company would manufacture a refrigerator/freezer without a light in the freezer section. It would be like selling a vehicle without a cabin light. This is a serious strike against this model in my opinion. Other than that one issue, however, we believe that this model will serve us well and faithfully for years to come.

Bought after intensive review of refrigerator ratings in Consumer Reports & on internet and many visits to stores to examine & measure models. --- Have had for 4 months. Very good refrigerator. Solid construction. Glass shelves (not plastic). I did not want a unit with huge door shelves intended to hold gallon size milk jugs which take away from interior shelves depth & this model has nicely sized door shelves w/o gallon storage. Took some experimenting, but good temperature control maintaining 33-37 degrees in refrigerator and 0 to -5 deg in freezer. DEFINITELY RECOMMEND IT. -- However, did not give it 5-stars for following reasons: 1. temperature control dial is at front of of frog on a bulky housing that contains frig light & protrudes down from roof of frig compartment , partially obstructing top shelf space. The temp dial does not have click stops and brushing against it as you reach into frog can change temp setting. 2. Because of design and location of compressor & other components, the depth of bottom of frog compartment is shallower than higher up, & as result the chiller bins are severely restricted in depth to rear & don't hold a lot of meat, produce & fruit, etc. 3. Good refrig door shelves, as noted above, but only three adjustable shelves provided even though there is space for four. 4. The large freezer compartment provides lots of volume, but has only one non-adjustable shelf (wire, not glass). It ought to have two freezer shelves. I bought it w/o the optional ice maker, which I did not want, but It came without regular ice-cube trays & without special freezer rack for i.e. cube trays & no option to get them. (I had to supply these myself.) Also, no light in freezer compartment. -- Overtall, a very good model that I recommend, but has the noted (for me) deficiencies, hence the 4-star rating.

This is a bare bones/no frills refrigerator with the freezer on top. Don't ask "does it have a _____?" where the blank contains some feature. It doesn't. Period. It keeps the cold stuff cold and the frozen stuff frozen. I miss my freezer light from the old fridge that lasted 22 years. I can't complain. The freezer is a rectangular box with a non-adjustable oven rack 2/3 from the inside top ... and that's it. There is no other infrastructure in there. As a result, my 4 pound bag of frozen fruit has room to stand up along with the other frozens that I buy. My 3 pack packets of poultry fit nicely below the rack with other height challenged items. There is actually more room in this freezer than with the old because of the lack of shelf/rack instrastructure. The door has 2 non-adjustable shelves each with a rail so food is not trapped on a shelf and can fall through if really small. The refrigerator below has 3 adjustable full width shelves. Having said that, the shelves have built in restrictions where they can be positioned. There are "bumps" on the left wall and right wall inside the fridge similar to those inside the oven. Those bumps are 2 inches apart going from top to bottom. There are only about 6 places a shelf can be positioned. Since there is so much room between bump levels, shelf real estate gets invaded on the adjacent level below. As a result, I have had to get creative. Tall gallon bottles don't fit on the top shelf so there is a pitcher in the fridge now which does fit. The bottles lie down on shelf 3 above the dual crispers which I'll get to in a moment. Hanging from shelf 1 is a crisper about 1/3 of a shelf width. It can slide left and right. Shelf 2 is where I put all bags of fresh produce. Shelf 3 is where the bottles and pitchers that don't contain liquid lie down. Below shelf 3 are the dual crispers. They are made of a hard plastic and if I were a betting gal, I'd say that they will crack in X number of years. I doubt they would survive being dropped on the floor so I handle them with care. The fridge door inside has 2 non-adjustable shelves. The first is up top for butter with the swing down cover to the left and a flip up ledge with a rail to the right. A lightweight something goes on the flip up ledge. At the bottom is a full door width shelf with a rail. In between the top shelf and the bottom shelf are 3 half width adjustable containers that can hold narrow stuff but not my pitchers as they are too thick. If something is too tall on the right, the flip up in shelf 1 provides room. Magnets stick on all outer sides as I have over 100. Yes, the refrigerator is louder than the old one but it doesn't drown out anything in the house so not a big deal. I'm used to it now. Repairguy said that he chases codes all day long so get something simple. This refrigerator fits the bill as there really is nothing to go wrong with it. Salesguy said most folks buy this refrigerator for rentals or vacation homes as they need something reliable that keeps cold stuff cold and frozen stuff frozen. Works for me.

We bought a fancy Samsung French door refrigerator from Best Buy 10 years ago. It started having huge temperature swings, but it was also very heavy (almost 400 pounds). It was a chore pulling it out from the wall for cleaning. We traded it in for this Whirlpool, and so far it's been great. It gets really cold on the default setting, and it's very light to move. We went from a 29sq. ft. to 20sq. ft.,and it really isn't much of a difference. We particularly like how you can adjust the door storage bins, and we love the price.

Keeps the frozen goods and the food in the frig area is cold. I have had it for over a month. I wanted a top freezer and needed a frig larger than the 18 cubic foot. This is a good fit. The refrigerator is quiet and has been working well since day 1. Best Buy was the only store I found that would delivery in 2 days.

This fridge fit into our small space perfectly and it has much more internal space than our old one! The temperature settings are extremely easy to use and I love the clear drawers that allow us to know exactly how much of what food is in them. Great appliance!