Customer Ratings & Reviews

I am very happy with this refrigerator. It's the perfect size, runs great and is quiet.

The only reason we purchased this fridge was because it had the largest freezer. This is a secondary refrigerator for us in the basement. So far the fridge has been fine. I did have to turn up the freezer temperature control as the normal setting wasn't cold enough (soft ice cream). There is no light in the freezer (disappointing). Nice LED light in the fridge. Also nice sliding drawer in the fridge. Product quality from the warehouse is disappointing. We received two damaged refrigerators (see pictures). So we had them returned. From the time we purchased the first refrigerator to the time we received a non-damaged refrigerator (fridge #3), it was a month later. Best Buy's delivery took a week each time we received a damaged one. One of the delivery people from Best Buy had no idea what they were doing. They hit our landscaping in our driveway. Couldn't figure out how to transport the fridge down to the basement with their straps.

This replaced a Fridgidare 18 cu. ft. that required a couple of repairs in it's 6 year life span. So far we are very pleased, it's quiet, lots of storage with the extra 2 cu. ft., shelves are easy to adjust, the bins slide on rollers, took the normal 24 hours to adjust to the proper temp and is holding well at the desired 40 degrees. I highly recommend it.

Refrigerator shelves are well laid out which makes them easy to use. There is a lot of storage on the doors and the clear storage bins makes it easy to see then contents inside. There is also plenty of room in the freezer. The refrigerator lays nicely against the wall and does not require the 3 or 4 inches that older refrigerators do so no fear of damaging the unit by pushing it too close to the wall. This is an excellent mid-priced refrigerator that operates very quietly.

The refrigerator is working fine. The rail across the bottom shelf in the door was missing. I ordered the part and installed it. It cost me around $35

We needed to replace our 1999-vintage high-end bottom-freezer Amana which was failing after being repaired once before. Very few refrigerators now available would even fit into the space we have, so we decided on this one which does fit. Best Buy had it available to deliver promptly, so we didn't lose all our frozen food -- including home-grown green chiles. The new unit is not by any means deluxe, just a basic refrigerator that stays cold and uses only about 600 WH/day. It does need the owner to add trays or other interior organizers because it is basically a large empty space. Reasonably quiet and undemanding. Overall we're satisfied.

I bought this refrigerator to replace my older, smaller one. The price was great and the reviews I read before I purchased it were spot on. This fridge is fantastic! It might look small on the outside, but is much larger on the inside than you would expect. It has great freezer space, and the air circulated well even when I packed it full. The sliding bin lets me arrange and rearrange things as I need to. All in all, it was a great purchase and I would highly recommend it to anyone with limited space who needs a reliable refrigerator.

I bought this refrigerator about a month ago and am very satisfied with it. It is spacious, the glasses shelves are really functional and allow me to see through and find things easily. The size is perfect for my kitchen. Freezer is big enough and with its shelf makes storage simple. Its motor works quietly and silently. Very very good. I recommend!

I bought this as a second fridge for the garage, it works perfectly. I honestly like this better than my main fridge, it has very good cooling power (All my drinks goes in here to get chilled), lots of cubbies and space to store food. The only thing I find a problem is the lack of freezer space, there is only two shelves and sometimes you have to play tetris to get everything to fit. But this is fine, since this is a second fridge for my home. I do love that it came preinstalled with tiny wheels, I can move this around easily! I highly recommend this problem, especially with the stainless steel finish it would look very nice in any home.

The Whirlpool Refrigerator/Freezer is wider than our older one. Just don't like how the door doesn't close itself. The door swings open when you open it and always hits our stove. Unless I catch it in time. Otherwise, we are happy with our purchase. It was dented on one side, but Best Buy gave us $160 off the price, so we let it go.

Bottom Cover was damaged or broken. Keep falling off . Have attached several times , doesn't fit properly.

Whirlpool 20.5 cu. ft. Top Freezer Refrigerator is a great choice if you’re looking for a well-built, roomy, no-nonsense fridge that gets the job done day after day.

This is the second Whirlpool refrigerator that I have purchased and the previous one was over 20 years old. Although they are the same height/length, this refrigerator is lower than the last one. The freezer is lower and you have to bend over to see in the refrigerator. I do like the spacious freezer. The refrigerator shelves are glass and in the door they are heavy plastic and very sturdy. I like the design. It' very quiet so the pros out weigh that one con.

It does what a refrigerator is supposed to do, keep things cold or frozen. It is reasonably quiet and well lit inside. The laterally sliding meat drawer is handy for customizing its position. The large produce drawer is a bit annoying in that it tips when it is being closed. It has good energy efficiency and Whirlpool is a reliable brand.

This is the 3rd Whirlpool Refrigerator bought at Best Buy. The 1st one lasted till just after the warranty expired. The second one was bought in 3/2015 and was still under geek squad protection and after 8 trips to try and fix it Best Buy decided to replace it. On another note the 2 bad refrigerators were 19.2 cubic feet. I upgraded to a 20.5 Cu Ft Whirlpool refrigerator. So Far so good. A bit noisy but everything is cold in the refrigerator and frozen in the freezer. Hopefully 3 times the charm!

Works great, runs very quiet. Lots of room with adjustability in shelves is very useful.

I own this refrigerator for two months now. It replaces my 18 yrs old similar model. Before I bought I did an extensive research and read all reviews. Contrary to the some negative reviews this refrigerator is very silent and both fridge and freezer sections cool very well. My only criticism is bottom vegetable & fruit drawers are way too small. My previous refrigerator was a little bit smaller in its capacity but had really big and useful drawers. But this has larger freezer and fridge. I did not install an ice maker so I can't testify to its performance. Overall I am very happy with this refrigerator's performance so far. BestBuy service was very good and on time. They also promptly reversed the doors at my request.

Good size in a standard top freezer model. Fresh section features full length glass shelves. Meat drawer seems to run warmer as deli life is a bit shorter than expected, A cold exists zone near the back wall where ice lightly forms on the food. Overall a temp check shows perfect 0 degrees in the freezer and 40 degrees in the refrigerator. Running is quiet.

I love this refrigerator. It’s much roomier than the last one. The glass shelves and drawers makes it easier to see what’s in it. The adjustable door shelves does wonders when you need more room for your jugs/bottles. Also the deli/meat drawers saves you from digging through the fridge for the smaller items.

Great basic refrigerator Price was right as an open box item.Nothing was wrong with the frig. Only comment is that it hums loudly constantly Delivery as promised ,on time and very nice delivery guys