Customer Ratings & Reviews
- Model:
- OBX WRT311FZDW
- |
- SKU:
- 6581495
Customer reviews
Rating 4.4 out of 5 stars with 3561 reviews
(3,561 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it! It isn't what I wanted but they don't make what I want so I had to settle for this one. I wanted bottom freezer in black stainless 18 cu. But I love the room in this one! I can see what is in all the drawers without opening them. I do wish they had a couple more options on moving the shelves but I will get use to them this way.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 3 out of 5 stars
Respectable lower priced unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious fridge, with a great layout for all of our food items to be nicely organized
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cool Choice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Purchase, delivery and installation was all that could be asked for and the wisdom of buying this is seen every time we open the refrigerator to the big space.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy on an excellent brand of refrigerator. Works awesome! We love our purchase.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Nice fridge for the rental house
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for rental house, price was reasonanle for the size, good for 3 people, pleased with the installation
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Scratch and dent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our fridge in the garage was free to us and after 3 years it was dying. We got a great deal on this and it is very efficient compared to the one we had from 1994. It has plenty of room in the top freezer and the refrigerator portion has clear shelving with a very bright light.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Mr AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the top freezer but Im a tall guy and I have to really bend down just to reach whatever is on the top shelf of the refrigerator. For the price its worth it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool 20.5 Cu.Ft.Top Freezer Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart ,efficient design, just right!clean white color, where is fit in kitchen interior, thanks to whirlpool!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted a simple fridge to replace an old basic one. This one is flimsy compared to my old one and there are some design things that I am not pleased with (like no freezer light) but overall pleased. Best Buy was helpful - just don't try to deal with their automated number!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
replacement for same model 13 yrs old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a basic model refrigerator and with luck will last at least 13 years as did my old one. it isn't fancy but serviceable and fine... i had several issues with delivery but i am hoping all will go well.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 3 out of 5 stars
A let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because of the brand and previous experience I have had with Whirlpool. First issue I had was the doors needed to be reversed. No big deal except the doors never really fit correctly. Had to use spacers on the freezer door to offset the top door rubbing on the bottom. Second issue was the door started rusting three weeks after I got it and it’s a stainless steel door. Called Whirlpool and got the runaround and passed off 2-3 times before I finally got to a service rep for help. Functionally it works fine the looks and durability of the outside is disappointing
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Fits well into a condo kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and fits well into smaller spaces. Great for condos
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice. It has a great look inside with all clear easy to access drawers. Nice space for both fridge and ice box as well. Add that it was on sale for $159 off reg. price and I felt like I was stealing it.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Whirlpool - 20.5 Cu. Ft. Top-Freezer Refr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge for my mom at a great price. It was an open box purchase. We saw it on display at the Yonkers,Ny location, another customer couldn't fit it through their door so it was returned. The fridge is super spacious and has many levels of cooling even has cooling levels for the veggie drawers. Great buy
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It honestly is a great fridge. Would honestly recommend to get a fridge that is affordable and actually fit a lot of food.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for my garage fridge that was a 1974 Kenmore. The footprint is slightly smaller than our old unit; but it has been far superior in about every way.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New Whirlpool Frigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy. Had to adjust tge temperature from the recommended setting. Overall, I am happy
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only took a couple hours to get cool. However the lowest setting on fridge isnt quite as cold as I think it should be. I use it for a beer fridge in garage and it will only get down to 38 degree. Wish it would get colder than that
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Door seal
Rated 1 out of 5 stars
Does Not Keep Full Fridge Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gasket seal is damaged. It does not stay cold. I have had this since last year in June waiting on it to be replaced. I can't keep my food cold when I cook a big meal and try to store it. I have to constantly try to keep things out of the refrigerator and put them in the freezer to keep the fridge cold. It will stay cold if you have some milk, eggs, butter and cheese in it, and maybe a few cokes, and carrots in the drawer, and some condiments in the door, but that is about all you can keep in it without it warming up past 40 degrees. If you keep it open longer than 1 second it warms up to 45-60. It's frustrating. When we go to the grocery and come home to put stuff in it, we have to pray it will cool off within 2 hours. I have to put the meat in the freezer so the fridge can cool off, and then not forget to take it back out to put it in the fridge so we can cook it the next day. Also on month 14 the digital temperature control and light went out. When they came to deliver the last refrigerator, which by the way was broken, I asked if they could fix it. But he couldn't. They keep sending me a broken or scratched refrigerators. I don't want to accept it. I just want a good refrigerator that stays cool and not a scratched up or broken one, or with loose gaskets. I am going to try the GE. Hopefully they will bring it to me and it won't have scratches on it, or be banged up or broken. This will be the 5th one. I'm embarassed. And I pray it keeps our food cold.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GrandmaA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.














