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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,543 reviews
  • Rated 3 out of 5 stars

    was good at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke and needed to buy a whole new fridge within a year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look of it and it's roomier than I thought. But I think the price ($818) I paid was too high for such a basic refrigerator. I seem to be having a bit of an issue with the temperature control so I will have to call to ask about that. Also, when it got dropped off I was very surprised they said they couldn't change which way the door opened. I thought that was automatically part of delivery setup. It took my son and I almost 2 hours to do the change because a lot of the screws would not come out. Overall I guess I like the fridge but I'm certainly not "thrilled" with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Top-Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel, but the plastic drawers seem a bit delicate. Cooling system is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator the delivery crew was outstanding going above and beyond expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fridge for a small family, it is very spacious and works great. It is also a fair price fridge without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died so we needed a new one. Checked online and found this one. Working great. We were limited on choice because of height restrictions due to cabinets but we are happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spacious, door shelves can be placed at any height

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refrigerator for extra storage and we wanted just a larger basic one. Works very well. Only disappointment was Best Buy chose to deliver white instead of the black that we ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Icemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator a few months ago with no ice maker and would like to know if a ge model #lM4D wis compalibe to a whirlpool refrigerator model # WRT3llFZDW Refrigerator

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fridge good, any accessories : be prepared to wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge is good, butr as you can see I also purchased the ice maker to go with it. they delivered the fridge and ice mnaker on back order to receive by march 28th ( 1 month later!) called me march 25 th to say be another month. I saw a review about someone else having this problem but I was given to believe a 1 time problem by best buy.,well Iam still waiting on my ice maker!

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. It fit in the space where the ancient fridge stood and has more room than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attractive design and the capacity are outstanding. Actual bins are appropriately laid out with excellent use of space. The noise level is low, and doors close tightly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large enough freezer to accommodate food if a deep freezer isnt present sliding deli tray and adjustable door shelves delivered with doors installation included attaching handles and the removal of all packaging price match guaranteed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steel fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , clear inside just perfect for our family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I won’t buy any Whirlpool products in future.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think Whirlpool was a great brand but my last purchase, s top freezer refrigerator, changed my mind. In total, the quality isn’t satisfactory. The compressor makes weird sounds once starting to work. The door opens and closes with annoying sound. The storages don’t move smoothly. After couple days I noticed some small scratches on its body. And all these have happened in just less than 3 weeks. Even there wasn’t a good and helpful catalog in the package. Sorry it’s not ok at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the only person in my house and had to buy a much bigger refrigerator than I needed. Other people have told me they live alone also and have the same problem. Smaller refrigerators did NOT have ice makers in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is bigger than it looks online. So far so good no issues. It was damaged out the box but Best Buy will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gladly took the refrigerator back and let me trade it in for the refrigerator that worked better for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product hasn't arrived. Cannot leave a review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process was easy and delivery was seem less.

    I would recommend this to a friend