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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,543 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. It fit in the space where the ancient fridge stood and has more room than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attractive design and the capacity are outstanding. Actual bins are appropriately laid out with excellent use of space. The noise level is low, and doors close tightly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large enough freezer to accommodate food if a deep freezer isnt present sliding deli tray and adjustable door shelves delivered with doors installation included attaching handles and the removal of all packaging price match guaranteed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steel fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , clear inside just perfect for our family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I won’t buy any Whirlpool products in future.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think Whirlpool was a great brand but my last purchase, s top freezer refrigerator, changed my mind. In total, the quality isn’t satisfactory. The compressor makes weird sounds once starting to work. The door opens and closes with annoying sound. The storages don’t move smoothly. After couple days I noticed some small scratches on its body. And all these have happened in just less than 3 weeks. Even there wasn’t a good and helpful catalog in the package. Sorry it’s not ok at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the only person in my house and had to buy a much bigger refrigerator than I needed. Other people have told me they live alone also and have the same problem. Smaller refrigerators did NOT have ice makers in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is bigger than it looks online. So far so good no issues. It was damaged out the box but Best Buy will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gladly took the refrigerator back and let me trade it in for the refrigerator that worked better for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process was easy and delivery was seem less.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product hasn't arrived. Cannot leave a review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to leave a review, but I have not received my purchase yet. I purchased it on Thanksgiving weekend. Was told I'd receive it on January 13. Some time after that, I received message stating the date has been changed to January 30th. So I am unable to leave a review other that I'm not happy about how long this is taking.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, can’t beat the items at the Best Buy Outlet store. Some items are still brand new in box and well discounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far 38*f bottom and 1*f top with both set next to high setting. Will see about longevity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wide refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being used to side by side units, this refrigerator was purchased due to its fridge space. Did not need much freezer space as it is being used in an office. It has lots of space available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some trouble with the delivery due to novices. They upgraded me to stainless for a small fee due to damage initially, but the fridge is gorgeous and definately does the job! Perfect for 1 or 2. I love the moving drawers/shelves. Very roomy and nice freezer room. The stainless is perfect with a retro look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I made the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is every thing I could of asked for I feel like I chose the right one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great size and quiet running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased to find a refrigerator which fit into the smaller space of my home. This one has more room than my last one, runs quietly and I love the adjustable shelves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We haven't really had it long enough to evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was a very good buy. After the sale pricw and a credit from the BGE Home plan it was an extremely food purchase. Ý

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a smaller fridge for my new place. Its beautiful and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping it simple - only thing I wish one of the fridge shelves was split to be able to adjust heights more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nosy loud in my book, even my 20 year was quitter, one would think with all the new techn they build a better compressor that quitter.

    No, I would not recommend this to a friend