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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3511 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,511 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great buy at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for us. We love the size, clear shelves and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Whirlpool Top freezer, refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and works very well. I personally like that it is not a " smart refrigerator". The freezer on the top is roomy too. And the door can be hooked to open from the left or right, depending on your room space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the refrigerator for a few month now and it’s been great. The freezer works very well, the refrigerator temperature is perfect and it is very spacious. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about 6 weeks and we love it. Old one was bottom freezer and ice maker always leaked and not really convenient for organization of food. So we opted for an old school top freezer and it runs perfect! Freezer is big and we make our own ice. No regrets on this one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Meets Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I required, and most of all, fits in the space- only comment I would say it that the actual measurements (dimensions) do NOT include the 'bubble door'. the machine is 31", but with the door, it it ~33, so if you need the 1.5" or so that the bubble door sticks out - measure carefully! I barely had clearance to shut the door where the machine is located after adding in the space for the vent and the door.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Not great, not horrible It's a cheap fridge.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has no light. Extremely loud. Just feels cheap overall. Doors feel like they don't seal, but I think they do. Freezer shelves "leak," i.e., they aren't flush with sides and back so things fall off. If I'd known this, I would not have ordered it. So it goes with ordering online, sight unseen. Even if I'd seen this in-store, not sure I would have recognized the flaws.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It looks very nice and so far, everything is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well but makes whiney, humming sound when running. Takes time to get use to. Also freezer shelf has a gap at the back large enough for a breakfast sandwich to fall through, about an 2 1/4", WOW! And freezer and fridge door shelf rack rails have gaps under them wide enough for all kinds of smaller items, such as a couple hotdogs in a baggy or even ice cubes in a baggy, to slide under and fall to the floor. Good price but needed more thought in design. You'd think after years and years in business these problems would have been recognized and avoided. It can be dealt with but could have and should have been made much more convenient.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    On line shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most 'roomy' refrigerator we have ever bought. I really looked at a few, but liked this one the most. I purchased this refrigerator ON LINE! Bins hold a lot of 'stuff' Doors hold all liquids. Freezer is also big. The freezer has a lot of room also. The whole refrigerator stays cold--on normal. The Enterprise people who installed this, were VERY PROFESIONAL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Consistent temp maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after intensive review of refrigerator ratings in Consumer Reports & on internet and many visits to stores to examine & measure models. --- Have had for 4 months. Very good refrigerator. Solid construction. Glass shelves (not plastic). I did not want a unit with huge door shelves intended to hold gallon size milk jugs which take away from interior shelves depth & this model has nicely sized door shelves w/o gallon storage. Took some experimenting, but good temperature control maintaining 33-37 degrees in refrigerator and 0 to -5 deg in freezer. DEFINITELY RECOMMEND IT. -- However, did not give it 5-stars for following reasons: 1. temperature control dial is at front of of frog on a bulky housing that contains frig light & protrudes down from roof of frig compartment , partially obstructing top shelf space. The temp dial does not have click stops and brushing against it as you reach into frog can change temp setting. 2. Because of design and location of compressor & other components, the depth of bottom of frog compartment is shallower than higher up, & as result the chiller bins are severely restricted in depth to rear & don't hold a lot of meat, produce & fruit, etc. 3. Good refrig door shelves, as noted above, but only three adjustable shelves provided even though there is space for four. 4. The large freezer compartment provides lots of volume, but has only one non-adjustable shelf (wire, not glass). It ought to have two freezer shelves. I bought it w/o the optional ice maker, which I did not want, but It came without regular ice-cube trays & without special freezer rack for i.e. cube trays & no option to get them. (I had to supply these myself.) Also, no light in freezer compartment. -- Overtall, a very good model that I recommend, but has the noted (for me) deficiencies, hence the 4-star rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extra fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extra fridge, it is a little noisy, but good basic fridge. No bells or whistles, fine for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect no frills refrigerator. Great size. Clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    No Freezer Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine BUT I didnt know that a freezer could Not have a light. I overlooked that fact when purchased. So keep in mind this product has no freezer light. Had i noticed, i would have made a different purchase. Otherwise, it runs fine, keeps cool fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice does great.run very quiet.fits great in the space made for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this fridge but it has had so much condensation inside and a bit of ice buildup in freezer. Tried to troubleshoot but to no success. It has been very humid here so there’s part of the problem, likely. Now that it isn’t so humid, the condensation has dissipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL RULES !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a 72 yr old single male and I have been a very, very, satisfied, and loyal, Whirlpool customer for over fifty years. I bought a brand new Whirlpool washer and dryer in 1968. The washer worked fine until it rusted out and stared leaking, about ten years ago. I replaced the washer with another Whirlpool. As for the 1968 dryer, it still runs fine and I can dry 5 pairs of Levis in less than twenty minutes. This is my third Whirlpool refrig that I have purchased new during the last fifty years. I had no problems ever with the last refriges, The only reason I replaced them was to color coordinate my kitchen. The first one was white, never had any problem with it. The second one was almond, never had a problem with it. The third one, which I just bought is stainless steel. At my age, and the way Whirlpool appliances last, they will bury me before this refrig dies. Samsung, LG, Insignia, GE, all make both refrigs, and TV's. Read the reviews on their refrig's, YOU WON'T BUY ONE. As far as TV's go. I have had some LG, Insignia, and currently a Samsung. They have all been great, trouble free TV's. I just hope Whirlpool doesn't get into the TV business. Just keep doing what you do best. Keep making the BEST, affordable priced, appliances for the American people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and spacious. Great Buy. Bought for my mom, she is throughly enjoying it. No amenities, not needed.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great fridge with lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Only one complaint: no light in freezer compartment. (should've checked the specs but really no big deal!)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of keeping food cool/frozen. Lots of room. Only thing that keeps it from a 5 is that it is noisier than the old refrigerator it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was the right size for my space.Top and bottom was cold within hours.The shelving is just right.

    I would recommend this to a friend